Maestría en Desarrollo Humano Organizacional (tesis)
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Ítem Acoso laboral : experiencias de mujeres victimizadas por otra mujer en el rol de jefe en organizaciones del Valle de Aburrá(Universidad EAFIT, 2023) Betancur Jiménez, Jhony Alexander; Ospina Valencia, Mónica Marcela; López Gallego, Francisco DaríoWorkplace bullying (mobbing) today represents a highly sensitive phenomenon for those who suffer it, as well as for those who harass, a situation that seems to be subtle and latent, but which ultimately causes losses that can be representative for organizations. During the semester 2 - 2022, this phenomenon has been analyzed in 10 women victimized by Another woman in the role of boss in organizations in the Aburrá Valley and different behaviors or behaviors that cause this type of phenomenon have been identified, in this case, among mujeres Objective: To identify common elements in the testimonies of the experiences of women who have been allegedly victimized by another woman in the role of bosses in organizations in the Aburrá Valley, with the purpose of contributing to critical and constructive reflections on the phenomenon of workplace harassment . Method. A descriptive qualitative study was carried out using the in-depth semi-structured interview, the Leymann questionnaire and the sociodemographic survey of 10 women who have probably perceived harassing behaviors by their bosses, later a transcription of responses is made, they are analyzed and triangulated for the results obtained. Conclusions. Among the common elements in the testimonies of women who were probably harassed at work by another woman in the role of boss, it is evident that the type of harassment that has most influenced them is psychological, since the behaviors are aligned with the purpose to obstruct work through harassment, devaluation, demotivation and fear.Ítem La actitud frente al liderazgo ejercido por los mandos medios de una empresa familiar del sector educativo en la ciudad de Barranquilla(Universidad EAFIT, 2019) Martínez Camacho, Osiris María; Henao Galeano, Carlos MarioObjective: Identify the attitude towards the leadership exercised by the middle managers of a family company in the educational sector in the city of Barranquilla. Conceptual reference framework: the conceptual reference makes a journey from the approach to the definition of leadership based on authors such as Enciso (2012); González (2015); Martínez, (2012); Páez, & Perilla, (2012) up to the leadership styles according to Alles (2005) and competences for the management of educational institutions, going through the types of leadership, antecedents of leadership, leadership theories, instruments for the measurement of leadership, Leadership in the sources of power in organizations, authority, power and leadership based on Cabrera & Zayas, (2006) leadership and leadership in organizations, attitude an approach to its definition, components of attitude and, leadership styles and competences for the management of educational institutions. Method: quantitative research with a descriptive and cross-sectional approach. A case study based on the application of self-administered questionnaires to employees in the middle positions of a family company in the educational sector in the city of Barranquilla, focused on three categories: Belief in the middle management, feelings regarding the middle managers and behaviors potentials towards the middle management, developing in three phases; the initial phase consists in the identification of the state of the art in relation to the existing theories on leadership and the performance of functions in middle positions; the intermediate phase, consists of a fieldwork based on the design of the instrument, approach with the subjects participating in the research and data collection through self-administered questionnaires and the final phase, where it is tabulated, an analysis is made statistical information and the conclusions resulting from the analysis of the information.Ítem Actitudes de los empleados frente al cambio organizacional en la Secretaría de Educación del Distrito de Barrancabermeja(Universidad EAFIT, 2021) Gómez Calao, Maribel; Giraldo Henao, CatalinaÍtem Actitudes de los funcionarios frente al proceso de transformación digital en una institución de formación a nivel técnico y tecnológico(EAFIT, 2020) Pastrán Castellanos, Flor de Jesús; Giraldo Henao, CatalinaObjective: characterizing workers’ behavior regarding the digital transformation process in a technical college. To do so, it is necessary to identify what the main college workers’ beliefs, feelings and actions are in regards to the digital transformation process implementation. Method: A quantitative-descriptive-cross-sectional study was carried out through a case study in which an online survey was filled out by the actual linked workers (staff and contractors) of a specific technical college. Results: a survey was applied to 310 workers. 103 voluntary responses were obtained, equivalent to 33% of the participants. This allowed us to identify participants’ cognitive attitudes in 61%; effective in 63%, and behavioral in 75% regarding the digital transformation process that was carried out by the institution. Conclusion: appropriate attitudes were identified in the workers taking into account the cognitive, affective and behavioral components in relation to the digital transformation process the institution was performing.Ítem Actitudes hacia la inserción laboral de excombatientes provenientes del posconflicto de un grupo de responsables de selección de personal en empresas privadas(Universidad EAFIT, 2017) Bula Díaz, Myriam Mercedes; Benavides Piandoy, Carlos Andrés; N/AÍtem Actores motivacionales en relación con la vinculación al colectivo sindical en trabajadores colombianos(Universidad EAFIT, 2021) Cardona de Plaza, Laura; Orejuela Gómez, Johnny JavierÍtem Afectaciones de salud mental percibidas por un grupo de hombres en condiciones de trabajo en casa durante la pandemia por Covid 19(Universidad EAFIT, 2021) Ossa Toro, Ana María; Orejuela Gómez, Jonny JavierÍtem Afectaciones derivadas del trabajo reorganizado por la pandemia del covid-19 sobre la calidad de vida laboral percibida por un grupo de trabajadores de una empresa del sector petrolero en Colombia(Universidad EAFIT, 2020) Echeverri Gómez, Paola Andrea; Espitia Castellanos, Elber Giovany; Orejuela Gómez, Johnny JavierObjective. Describe the effects of work reorganized by the COVID-19 pandemic on the quality of work life perceived by a group of workers from a company in the oil sector in Colombia. Conceptual framework of references. The concept of the quality of work life was approached from the satisfaction, health and well-being of the worker, without neglecting what is related to their work environment, in the first approach to the reconciliation of aspects of work, which result from the dialectic generated between the experiences individual and organizational objectives. Method. Descriptive qualitative study based on the CVT GOHISALO questionnaire (González, Hidalgo, Salazar & Preciado, 2010) applied to 50 operators and leaders of the UOPII Cracking plant - Rent of one of the Ecopetrol Refineries, whose facilities are located in the city of Barrancabermeja, Colombia. Results. Aspects generated by current labor conditions to which workers from a company in the oil sector are exposed were analyzed; finding the employer's action plans very useful, benefiting the human resource and the business, under the conditions posed by the abnormal scenario of the Covid-19 pandemic. As a result of the aforementioned, affectation in economic issues and in excess of work at home carried out by workers remotely from homes was visible. Conclusions. They are proposed from the dimensions addressed to be adjusted by the company, mainly taking into account aspects that scored below the expected, such as the compensation perceived in the current scenario, implicit challenges in the telework modality and communication within the teams of work.Ítem Análisis comparativo de los factores motivacionales y la satisfacción laboral en profesionales de una empresa de tecnología en Colombia(Universidad EAFIT, 2024) Cardona Flórez, Santiago; Román Calderón, Juan PabloÍtem Análisis de estilos de aprendizaje en los trabajadores de una empresa del sector eléctrico de Colombia(Universidad EAFIT, 2022) Monsalve Isaza, Yaneth Natalia; Román Calderón, Juan PabloÍtem Análisis de la percepción de compensaciones y beneficios que contribuyen a la permanencia de empleados en EAFIT Bogotá(Universidad EAFIT, 2024) Sarmiento, Sandra Milena; Paz Bohórquez , María Alejandra; Betancur Hurtado, Carlos MarioÍtem Aplicación y efectos de la entrevista clínica en los procesos de selección de personal en la ciudad de Medellín(Universidad EAFIT, 2016) Botero Rave, Ana Catalina; Gómez Sierra, Lina MaríaÍtem Aproximaciones teórico - prácticas al estudio de los hábitos(Universidad EAFIT, 2021) Arenas Vélez, Eliana del Carmen; Uribe de Correa, Beatriz AmparoÍtem Asociación entre el comportamiento de los factores de riesgo psicosocial, el nivel de estrés y los factores protectores de los empleados de las tiendas de una empresa colombiana de retail(Universidad EAFIT, 2016) Sánchez Marín, Luz Adriana; Sánchez Marín, Sandra Marina; Torres Guerra, Idier AlbeiroÍtem Atracción y retención de talento humano con perfil tecnológico en empresas de tecnología en la ciudad de Medellín-Colombia(Universidad EAFIT, 2023) Rincón Gutiérrez, Claudia Stefany; Betancur Hurtado, Carlos MarioObjective. Investigate how technology companies in the city of Medellín attract and retain human talent with a technological profile to explore the practices or attraction and retention strategies that are implemented. Method. A qualitative-descriptive hermeneutic study, semi-structured interviews were conducted with 9 employees, who hold positions in the technology area and the human resources area of 5 technology companies in Medellín. Results. The data obtained allowed us to understand aspects that influence the processes of attracting and retaining human talent with a technological profile, such as the company's culture and environment, growth opportunity, salary compensation, and leadership. Likewise, it allowed exploring the practices or strategies that these companies have developed focused on providing quality of life through a good work environment, benefits, a fair salary, an approach to the needs of the employee, good leadership, communication and flexibility. Finally, it was identified that these practices or strategies have generated a positive impact on people's lives because they have allowed them to grow, fulfill personal and professional projects and have a good income, making them have a sense of belonging to the company and desires to continue. Conclusions. The technology companies in the study develop attraction and retention processes focused on the particularities of each person, good communication, good leadership and clarity of information from the beginning, and for their purpose of attracting and retaining human talent with a technological profile, they also implement practices or strategies in general shared by the companies in the sector but carried out in a particular way differentiating each company, focused on the culture and work environment, in relation to salary compensation, related to the extensive benefit plan and others on growth - development and flexibility.Ítem Auditoría de conocimiento al Grupo Santamaría bajo el método de auditoría por procesos(Universidad EAFIT, 2022) Uribe Gualdrón, Claudia Cristina; Díez gaviria, AnaIn this work, a diagnosis of the status of knowledge in the company Grupo Santamaria is carried out, with the goal of proposing the implementation of a new Organizational Knowledge Management program and thereby causing an impact on the productivity of the company from the human management perspective. The technique applied is “Knowledge Audit”, focused on the main processes of the organization core business, which for Company, is the Operations Division. The processes of the Company's operational chain were audited. Through an experiential mechanics with the selected work team, some activities included in the stages of the process were developed. These allowed the identification and validation of the most relevant knowledge associated with the management of this core process, to which a classification was defined according to their level of criticality and risk for their management and preservation. The activity also included validating and associating the experts for each knowledge identified, as well as assessing the gaps of presence of this knowledge within the related people. This added to the qualification of the impact of the positions associated with the management of this knowledge. The audit exercise determined some outstanding results, among them, the presence of 83 relevant knowledge assets in the Operations Division, where 62 knowledge assets were classified as Critical Knowledge, 21 were classified as important and no knowledge was qualified as basic knowledge. The activity carried out showed a percentage of risk of knowledge management in this area of 36.34% out of 100, a rating considered as low risk on the defined scale. The preliminary identification of the cognitive resources of this process and the characteristics in which the knowledge flows, sustain the importance of incorporating a knowledge management program within the Company as a natural activity to its strategic management, which allows formalizing and capitalizing of the organizational Know how to preserve it, assess it, measure it and intervene it, so that it adds up to the level of competitiveness and positioning of this organization.Ítem Ausentismo laboral del área operativa de una empresa bananera del Urabá antioqueño: Factores causales y características sociodemográficas del personal ausente durante el periodo 2015 -2017(2018) Cardona Barrientos, Juan Camilo; Vásquez Ochoa, Andrés MiguelÍtem Beneficios laborales y su relación con las necesidades e intereses de las personas en cuatro organizaciones manufactureras de Colombia(Universidad EAFIT, 2022) Henao Echeverri, Karen Melisa; Rivera Aguirre, Leidy Viviana; Sanín Posada, John AlejandroThe relationship between the labor compensation offered by organizations and the needs and interests of its employees is of great relevance due to the effects it has on their motivation and desire to stay, especially in today's labor market. This paper investigates whether such a relationship exists in four Colombian manufacturing companies. To establish this, the companies' compensation portfolios were taken and reviewed, according to taxonomies of needs and interests, if the benefits were connected with them. Then, based on such taxonomies, a survey was elaborated and applied to 237 people from these organizations asking about their unsatisfied needs and interests. These answers were related to the benefit portfolios. A low relationship was found between portfolios and needs and interests. In the analysis by gender, it was found that women tend to have needs for protection while men have needs for understanding, by marital status those married or in a free union have needs for identity, singles for participation, and others for subsistence, with respect to age, those from 18 to 30 have needs for affection, from 31 to 40 for protection, from 41 to 50 for participation and from 51 to 62 for participation. Our findings raise questions as to whether the benefits assigned in organizations are adequate for the different population groups and are revealing when it comes to an understanding of the phenomena of low motivation and high turnover faced by some organizations. Keywords: compensation, interests, needs, motivation, intention to stay.Ítem Brechas de conocimiento en cargos estratégicos de una empresa del sector de las ONG’s(Universidad EAFIT, 2019) Llano Hurtado, Jenny Farley; Betancurt Hurtado, Carlos MarioÍtem Calidad de vida laboral en situaciones de presencialidad y de virtualidad : análisis de las prácticas de las áreas de gestión humana(Universidad EAFIT, 2022) Buitrago Torralvo, Cristian Evelio; Hoyos Orozco, Catalina; Gentilin, MarianoTo ensure and generate an enabling and satisfactory environment for the development and well-being of the people who make up an organization, the areas of human management face the challenge of managing the quality of working life correctly, In particular, taking into account the development and inclusion of new technologies, as well as the different working methods. The objective of this paper is to analyze the quality of working life practices that develop the areas of human management for workers in situations of presence and virtuality. The conceptual framework is based on the theoretical proposal of objective and subjective conditions of the CVL developed by Casas et al. (2002). To this end, semi-structured interviews were conducted with leaders of the human management areas of 12 different organizations. The main findings show that organizations are prioritizing the human being as a central and primordial axis within business dynamics, so they are implementing actions, projects and practices to strengthen the quality of working life by directing it to the corporate strategy, regardless of the mode of work. Finally, this work contributes to the knowledge that is held about the practices that human management areas carry out to ensure a better quality of working life and serves as a reference for future research work, as well as for the areas of human management of organizations wishing to initiate or improve their working life quality practices.