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Ítem Capabilities and the internationalisation of smaller-sized, service-oriented firms in the southern hemisphere(Routledge, 2020-01-01) Felzensztein C.; Crick D.; Gonzalez-Perez M.A.; Jurado T.; Etchebarne Lopez M.S.Underpinned by the threshold and dynamic capabilities perspectives as a sub-set of Resource-Based Theory, the objective of this study is to understand ways in which management teams build types of capabilities to facilitate their internationalisation activities. Thirty-one semi-structured interviews took place among smaller-sized, service-oriented internationalising firms located in three countries within the southern hemisphere: two emerging economies (Chile and Colombia) and one developed economy (New Zealand). The findings indicate that some management teams were able to develop threshold capabilities enabling them to operate outside their domestic market. In contrast, certain management teams appeared to possess dynamic capabilities, facilitating their evolving business models and sustainability. Particular capabilities allowed the respective firms, regardless of their national origin, to exhibit varying performance-enhancing internationalisation strategies. The study contributes to theory and practice in the domain of entrepreneurial marketing, offering new insights questioning whether certain capabilities are enough to sustain particular management teams’ internationalisation behaviour. © 2020 Informa UK Limited, trading as Taylor & Francis Group.Ítem Decent work and healthy employment: a qualitative case study about Colombian millennials(Emerald Group Publishing Ltd., 2020-01-01) Gallo Ó.; Gonzales–Miranda D.R.; Roman-Calderon J.P.; García G.A.Purpose: The purpose of this article is to show how a group of Colombian millennials perceive different aspects of working life and how their ideas about job satisfaction, professional expectations and levels of autonomy are related to contemporary demands about inclusion, diversity, equity, autonomy and control. Design/methodology/approach: With this objective, 167 semi-structured interviews were conducted with millennials who work at 10 Colombian companies from the manufacturing and service sectors, located in the five main cities of the country. With a qualitative approach, in the interviews, the research team used a strategy inspired by the technique of generating visual structures associated with grounded theory. Findings: It is concluded that new generations of Colombian workers know of the importance of rewards and autonomy in work and are more critical and less passive in the face of unhealthy working conditions. At the same time, their conduct and speeches are the consequence of the characteristics of the Colombian labour market. The document responds to the need to deepen the debates on welfare and happiness in organizations and to include the demands of millennials in the reflective and political horizon of the ideas of healthy employment and decent work. In practice, this article seeks to demystify ideas about millennials in Colombia and critically contribute to reflection on intergenerational relations in organizations and salary and welfare models. As a Latin American case, it is an original contribution that avoids the common places and the frivolity with which the insertion of the new generations into the working world has been analysed. Practical implications: In practice, this paper seeks to demystify ideas about millennials in Colombia and critically contribute to reflection on intergenerational relations in organizations and salary and welfare models. Originality/value: As a Latin American case, it is an original contribution that avoids the common places and the frivolity with which the insertion of the new generations into the working world has been analysed. © 2020, Emerald Publishing Limited.Ítem Rebalancing society: Learning from the experience of Latin American progressive leaders(ELSEVIER SCIENCE INC, 2020-01-01) Azevedo G.; Carneiro J.; Rodriguez C.; Gonzalez-Perez M.A.This study reports on lessons learned from the experience of 25 progressive leaders in Brazil, Colombia, Costa Rica, and Uruguay who are engaged in contributing to advance their societies towards a better future. In particular, we examined if the solution to complex societal problems could profit from Mintzberg (2015) ‘rebalancing society’ proposition. The study unveils a strong agreement among them about the most crucial problems faced in the region and, to an extent, how to solve them. Moreover, although these leaders tend to agree with the ‘rebalancing society’ underlying principles, the study also indicates that the proposition does not fully account either for the context of low-quality institutions that is typical of Latin America or for the need for a more profound shift of mentality in the region. © 2020Ítem The Effect of Student Work Group Emotional Intelligence on Individual Task Performance in Teams(SAGE Publications Ltd, 2020-01-01) Román-Calderón J.P.; Aguilar-Barrientos S.; Escalante J.E.; Barbosa J.; Arias Salazar A.Background: The development of employability skills is a concern of educational institutions, which must introduce experiential learning scenarios for undergraduate students. Purpose: This study is aimed at testing the relationship between emotional intelligence and individual task performance in teams, during a recruiting activity for an experiential learning program. Methodology/Approach: Self-reported and third rater’s measures were used to assess both variables as part of the selection process of participants on an experiential learning program focused on engineering competitions. Exploratory structural equation modeling was used for data analysis. Findings/Conclusions: Results show partial support of the hypothesis by revealing a significant but apparently counterintuitive relationship. Implications: The study reveals the measurement of employability skills as a challenge and a necessity. For employers, it reinforces that teamwork, socialization, and daily organizational endeavors require the appropriate soft skills to obtain good performance levels. © The Authors 2020.Ítem Organizational studies in Latin America: Back to the rough ground!(FUNDACAO GETULIO VARGAS, 2020-01-01) Gonzales Miranda D.R.The aim of this paper is to do a self-critical retrospection exercise about what Organizational Studies (OS) are within the Latin American context. Their development and incidence in the region have increased and consolidated--although not in all countries at the same level and extent--as a critical field of knowledge to study organizations. However, there are some unresolved matters that need to be addressed and discussed; that is why Wittgenstein's (1986) expression is retaken to formulate some fundamental questions regarding the OS identity and projection in the region, in search of a "friction" that gives continuity to that path of growth. In addition, some constitutive aspects of OS are discussed. Reflections will allow organization experts and researchers not only to delve into this field of knowledge, but also to build a stance of their own on OS in the region. © RAE.Ítem Using prism to test amotivation as a mediator between work-home and turnover(Cises SRL, 2020-01-01) Román-Calderón J.P.; Gonzales-Miranda D.R.; Gallo O.; García G.A.This study aims to provide evidence of the suitability of the pictorial representation of illness and self measure (PRISM) for research on industrial and organizational psychology. The authors tested the mediating role of amotivation in the relationship between work boundaries and turnover intentions. Data provided by 221 Colombian participants from 11 companies were analyzed using the structural equation modeling approach. The results suggest that the PRISM can be used as a measure of different psychoso-cial aspects at the workplace. As the relationships between work boundaries, amotivation, and turnover have not been simultaneously tested and research on these topics in Latin America is scarce, the findings of the study also contribute to literature on work boundaries and work motivation. © 2020 Cises.Ítem Administración y Hermenéutica. Aportes para una administración comprensiva(Universidad del Valle, 2002-03-01) Muñoz, RodrigoÍtem Privacidad y olvido(Publicaciones SEMANA, 2020-01-19) Gonzalez-Perez, Maria AlejandraÍtem Entropía y posibilismo(Publicaciones SEMANA, 2020-01-05) Gonzalez-Perez, Maria AlejandraÍtem When technological savviness overcomes cultural differences: millennials in global virtual teams(Emerald Group Publishing Ltd., 2020-01-01) Velez-Calle, A.; Mariam, M.; Gonzalez-Perez, Maria Alejandra; Jimenez, A.; Eisenberg, J.; Santamaria-Alvarez, S.M.Purpose: There is a generalized belief that cultural differences can have more negative consequences than benefits within the international business (IB) literature. This study argues that cultural differences are not perceived as constrains in millennial global virtual teams (GVTs). Additionally, using the theory of cooperation and competition and the motivated information processing perspective, the purpose of this paper is to uncover the process by which millennials working in GVTs address various challenges to ensure effective functioning and accomplishment of desired team outcomes. Design/methodology/approach: This paper analyzes a data set of 503 project journals from the global enterprise experience, a virtual team competition. It uses qualitative content analysis tools and secondary data sources. Findings: The authors find that for millennials, cross-cultural issues are not the predominant challenge when working in GVTs, unlike the prevailing understanding in the IB literature. This is because contrary to expectations, cross-cultural problems are often not experienced, while other team phenomena become more relevant, such as interpersonal and task-based issues. In addition, the paper describes how members of GVTs apply distinct challenge reconstruction and solution generation cognitive schemes to deal with both, expected and unexpected challenges. Originality/value: This study contributes to the literature on virtual teams by identifying how millennials and post-millennials deal with the challenges embedded in the GVT interaction context by simplifying the unfamiliarity associated with the broader context rather than addressing each issue in isolation. Finally, the paper elaborates on factors that highlight the positive outcomes of multicultural teams while making cultural differences less salient in contemporary GVT contexts. © 2020, Emerald Publishing Limited.Ítem Las causas de la curiosidad(Publicaciones SEMANA, 2020-02-02) Gonzalez-Perez, Maria AlejandraÍtem Teaching sustainability: complexity and compromises(Emerald Group Publishing Ltd., 2020-01-01) Anastasiadis, S.; Perkiss, S.; Dean, B.A.; Bayerlein, L.; Gonzalez-Perez, Maria Alejandra; Wersun, A.; Acosta, P.; Jun, H.; Gibbons, B.Purpose: Sustainability is one of the leading challenges of our age, and higher education plays a vital role in supporting the implementation of sustainability initiatives. There has been substantial progress in business schools introducing sustainability into courses with extant literature detailing case studies of sustainability education and student perceptions of their learning. The purpose of this paper is to address the gap in literature from educators' perspectives on their experiences of introducing sustainability teaching using specific teaching tools for sustainability. Design/methodology/approach: This paper presents a case study on a sustainability teaching tool, WikiRate, that was embedded into business and management courses at seven higher education institutions from across the globe. Interviews were conducted after course delivery to gain insights into the practical challenges of designing and implementing a sustainability education activity. Findings: The findings show that educators perceive sustainability as a complex issue, presenting a challenge to teaching in university systems whose normative curricula are rooted in instrumental problem-solving. Furthermore, educators described challenges to their own learning in order to implement sustainability into curricula including the need for compromises and adaptions. Originality/value: This empirical study reports on educators' experiences embedding sustainability into their courses through an innovative teaching tool, WikiRate. This paper has implications for reframing how we can approach sustainability education and presents discussion ways to teach complexity without reduction or simplification. © 2020, Emerald Publishing Limited.Ítem Opportunity-related behaviors in international entrepreneurship research: a multilevel analysis of antecedents, processes, and outcomes(Springer Verlag, 2020-01-01) Tabares, A.; Chandra, Y.; Alvarez, C.; Escobar-Sierra, M.The opportunity has become a central concept in International Entrepreneurship (IE) literature, and there is now a critical mass of literature focused on entrepreneurial behaviors of pursuing opportunities across national borders. However, scholars claim that research on these opportunity-related behaviors should consider a multilevel analysis where the interaction between the contexts, entrepreneurial action, and the opportunities can be clarified. From a multilevel analysis, the present study aims to understand antecedents, processes, and outcomes of opportunity-driven behaviors in the IE field. By conducting a systematic literature review, we analyze studies over the last 30 years (1989–2019). We found that the IE research around opportunities and related behaviors, far from suffering paucity and a weak conceptual basis, is abundant and is broadening its territory and boundaries. This study makes four contributions. First, we extend opportunity-related research in IE literature by considering a multilevel approach that incorporates individual, firm, and environmental aspects. Second, we offer an integrative model that outlines the antecedents, processes, and outcomes of opportunity-driven behaviors. Third, we suggest a definition of the IE field and the opportunity concept that can enrich the international opportunity debate, as well as its theoretical discussion. Fourth, we present theoretical contributions by identifying past advances and directions for future research. © 2020, Springer Science+Business Media, LLC, part of Springer Nature.Ítem Internationalization and performance of small and medium-sized enterprises from emerging economies: Using hazards methodology for competitiveness study(Emerald Group Publishing Ltd., 2020-01-01) Manotas, E.C.; Gonzalez-Perez, Maria AlejandraPurpose: This paper aims to introduce the use of hazards functions for studying the relationship between internationalization and performance in small and medium-sized enterprises (SMEs) from emerging economies. Design/methodology/approach: Hazards functions analysis is applied to a sample of 64 companies, previously grouped into two subsets of manufacturing SMEs from an emerging economy. The first group contains firms that have attained an accelerated internationalization. And the second one those that have followed a sequential internationalization. Findings: The results show strong evidence that internationalization positively affects the probability of a better performance, and therefore more competitiveness of SMEs. Practical implications: The proposed methodology is an invitation to use models other than linear regression to explain the relationship between internationalization and performance, studying the risk function of poor performance, whose characterization in the lifetime of SMEs. The result of this study clearly illustrates how internationalization affects the performance of SMEs for both those SMEs with accelerated internationalization and those with a sequential process of internationalization. Social implications: The implementation of quantitative methodologies, such as the analysis of hazards, has implications in the social practice of research in international business, by inviting the return of data from primary sources, obtained from direct sources, which, although they are not large samples, they are representative, and therefore the results of the well-applied methodology offer powerful and high-reliability information. Irreproducible and non-replicable research results threaten the credibility, usefulness and the very basis of all scientific fields. Studies in entrepreneurship, management and in international business are not exempt from this problem that affects the ethics and credibility of research works. Originality/value: A literature review is presented exposing the disadvantages of the use of traditional correlation methodologies and proposes the methodology traditionally used in industrial engineering studies of hazard functions as a simple option, free of previous assumptions about the relation between internationalization and performance. Finally, the methodology is subjected to triple testing of conceptualization and measurement of internationalization, performance and the relation between internationalization and performance. © 2020, Emerald Publishing Limited.Ítem Minería y arte(Publicaciones SEMANA, 2020-02-16) Gonzalez-Perez, Maria AlejandraÍtem Óptimamente, ¿cuál debería ser el tamaño del grupo, del equipo o de la organización?(Publicaciones SEMANA, 2020-03-07) Gonzalez-Perez, Maria AlejandraÍtem What should be centralized and what should not: that is the question within a school of business context(Emerald, 2020-01-01) Rivas L.M.; Correa S.Learning outcomes: The case’s learning objectives to work on can vary according to the topic selected by the teacher. This case has been put forward with a particular interest in corporate strategy issues, specifically, on the joint management of businesses (in this case, academic programs). Therefore, students are expected to be able to understand the managerial dilemma on centralization and decentralization; recognize the peculiarities of a shared services center (SSC); and decide on which services to centralize in an SSC. Case overview/synopsis: Centralizing or not centralizing is a frequent managerial dilemma. This is a challenge faced not only by business managers but also by corporate level areas responsible for jointly managing various businesses. Resources and capabilities allocation is an essential process for strategy execution, specifically in corporate strategy that must answer the question: How to jointly manage businesses? Sharing services is a collaborative strategy which aims to increase efficiency by centralizing some processes related to this joint business management. Mario, Dean of the Escuela de Administración in Medellín, Colombia, intends to optimize the school resource allocation processes so that there is more equitable support between the different academic programs. For this, he has thought of creating an SSC as it is a practice that he has seen in prominent companies in the city. His idea is to start operating the SSC in early 2018; however, the particular character of a management school leads him to ask himself: What to centralize and what not to centralize? Complexity academic level: This case of decision (Ellet, 2007; Sánchez et al., 2013) can be used to promote student learning of strategy courses both at advanced undergraduate levels and in graduate programs. Likewise, it can be used in workshops with executives and administrative personnel of companies that face the centralize–decentralize dilemma. These types of topics are the subject of study by both corporate strategy theorists who address the question of how to jointly manage business (Menz et al., 2015; Michael Porter, 1987) and consultants (Deloitte, 2012). It is desirable, although not mandatory, that students have some knowledge or experience in strategic issues and challenges associated with the administration of companies made up of various businesses (multi-business firms). Supplementary materials: Teaching Notes are available for educators only. Subject code: CSS 11: Strategy. © 2020, Emerald Publishing Limited.Ítem La inversión de impacto: La aleación entre retorno financiero y el bien común.(Publicaciones SEMANA, 2020-03-15) Gonzalez-Perez, Maria AlejandraÍtem Los roles de los centros corporativos en empresas multinegocios colombianas(Universidad Icesi, 2020-01-01) Rivas-Montoya L.M.; Londoño-Correa D.Multi-business firms are managed from headquarters to generate new value and to reduce costs. Possibly, the scarcity of information in the academic literature on the operation of headquarters is due to the difficulty of access to companies. Therefore, this text proposes an analytical framework on the roles of headquarters that integrates academic and consultant literature. This framework is contrasted with the results of a qualitative research of 21 Colombian multi-business firms, oriented by the question: What are the roles played by the headquarters of a multi-business firm? The findings complement the literature on roles of headquarters as it integrates the functions, control types and autonomy degree, and it questions the typology presented. © 2020 Universidad ICESI. Published by Universidad Icesi, Colombia. This is an open access article under the CC BY license (http://creativecommons.org/licenses/by/4.0/).Ítem Qué Centralizar Y Qué No Centralizar: Esa Es La Cuestión En El Contexto De Una Escuela De Administración(Emerald, 2020-01-01) Rivas L.M.; Correa S.Learning outcomes: Comprender el dilema gerencial sobre la centralización y la descentralización. Reconocer las particularidades de un centro de servicios compartidos 3. Decidir qué procesos centralizar en un centro de servicios compartidos; Case overview/synopsis: Centralizar o no centralizar es un dilema gerencial frecuente. Este es un reto que se aborda no solo desde la gerencia sino desde distintas áreas de nivel corporativo con responsabilidad de administrar conjuntamente varios negocios. La asignación de recursos y capacidades es un proceso fundamental para la ejecución de la estrategia, en particular la estrategia corporativa que debe responder a la pregunta ¿Cómo administrar conjuntamente los negocios? Los servicios compartidos son una estrategia colaborativa que tiene como propósito el incremento de la eficiencia por la centralización de algunos procesos asociados a la administración conjunta de varias unidades de negocio. Mario, Decano de la Escuela de Administración de la Universidad Empresarial en Medellín, Colombia, se propone optimizar la asignación de recursos de la escuela de manera que haya un apoyo más equitativo entre los diferentes programas académicos. Para ello ha pensado crear un centro de servicios compartidos (CSC) pues es una práctica que ha visto en empresas destacadas de la ciudad. Su idea es empezar a operar el CSC a inicios de 2018, sin embargo, el carácter particular de una escuela de administración lo lleva a preguntarse: Qué centralizar y qué no centralizar. Complexity academic level: Este caso de decisión (Ellet, 2007; Sánchez et al., 2013) puede ser utilizado para promover el aprendizaje de estudiantes de cursos de estrategia tanto en niveles avanzados de pregrado como en programas de posgrado. Así mismo, se puede utilizar en talleres con ejecutivos y personal administrativo de empresas que enfrentan el dilema centralizar-descentralizar. Este tipo de temas son objeto de estudio tanto de los teóricos de la estrategia corporativa que se ocupa de la pregunta sobre cómo administrar conjuntamente los negocios (Menz et al., 2015; Michael Porter, 1987) y consultores (Deloitte, 2012). Es deseable, aunque no es obligatorio, que los estudiantes tengan algún conocimiento o experiencia en temas de estrategia y retos asociados a la administración de empresas conformadas por varios negocios (empresas multinegocios). Supplementary materials: Teaching Notes are available for educators only. Subject code: CSS: 11: Strategy. © 2020, Emerald Publishing Limited.