Examinando por Materia "Ambiente laboral"
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Ítem Causas de alta rotacion de personal operativo en una empresa de servicios compartidos del sector logistica en el Valle de Aburrá(Universidad EAFIT, 2024) Gómez Correa, Daniel Eduardo; López Gallego, Francisco DaríoÍtem Estrategia para retener el talento humano de una firma de abogados en Bogotá(Universidad EAFIT, 2019) Llanos Escobar, Melissa Julia; Betancur Hurtado, Carlos MarioGlobalization and digital transformation have led customers to be more demanding, seeking quality and fair prices for the services or products they need. They look for companies really focused on the customer, which understand their needs and whose suppliers are their allies. This investigation is focuses on the market of legal services in Colombia, mainly in Bogotá city. Is analyzed the need this kind of company has in retaining the best human talent, and then develop an applicable proposal to a legal services company, helping to reduce the rotation levels of the organization. Through interviews, we seek to identify the perceptions about the key factors that can affect or influence the decisions of employees to stay or give up their jobs. Initially, is inquired about the employee’s satisfaction level, the commitment level, and about if there is a positive work environment, among other factors. The research starts is based on the literature review of different concepts that lead to the identification and definition of variables under study, such as: organizational structure, compensation and benefits, emotional salary, positive work environment, challenges and development, recognition and sense of pride. The nature of this research is qualitative and descriptive, and it seeks to construct hermeneutical spirals of possible interpretations and appreciations of the read documents and of the carried-out interviews. The analysis of the results of these investigations will allow us to identify the factors that must be considered for the development of the research, which is carried out in a sample of different levels associates in a law firm in Bogotá city.Ítem Motivación de los vendedores de alto rendimiento : estudio de caso de una empresa aseguradora de Medellín(Universidad EAFIT, 2022) Moreno Martínez, Juan Camilo; López Gallego, Francisco DaríoObjective: To recognize what motivates high-performance salespeople of an insurance company in the city of Medellin, Antioquia, Colombia. Method: research with qualitative approach, case study, with 14 participants from an insurance company in the city of Medellin, considered by the company as high performance salespeople (9 people) and low performance (5 people). Through videoconference via the TEAMS platform, they were asked to participate after informed consent in which the objective and scope of the study were explained, as well as the voluntary nature of their participation or not. Semi-structured survey that included some sociodemographic data. The interviews were transcribed and analyzed verbatim, preserving in any case the emergent and flexible design required by this type of design. Research question: What are the internal and/or external "motives" that lead salespeople to have a high performance in an insurance company in the city of Medellin, Antioquia, Colombia? Results: Most of the interviewees are young adults, mainly women. The internal motivators for high sales performance were, among others, satisfaction with the duty fulfilled, autonomy and freedom, and economic well-being. The external motivators were economic, the characteristics of the boss, the work environment and the benefits of the company. For low performers, the internal motivators were, among others, their own goals, freedom and the possibility of working with their family. At the external level, they considered economic, company benefits, company support, the characteristics of the boss, recognition, and the opportunity to compete. Conclusion There are internal and external motivational elements that influence performance, and performance in turn influences motivation, for both high and low performing salespeople. Likewise, there are a few similarities and several differences between the two groups of salespeople in what motivates them both internally and externally.Ítem La salud mental en el fuero de estabilidad laboral reforzada y el derecho de desconexión(Universidad EAFIT, 2021) Ruiz Yepes, Manuela; Flórez Díaz, Manuela; Cortés Ramírez, Jairo Daniel