Maestría en Administración - MBA (tesis)

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https://hdl.handle.net/10784/76

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Poder y estilos directivos: influencia en la percepción de la motivación del grupo. Exploración en una de las principales entidades financieras de Colombia
(Universidad EAFIT, 2018) Agudelo Burgos, Lorena Lucía; López Gallego, Francisco
This work contrasts the management profile and the types of power exercised by the heads of 6 areas of the Financial Services Directorate of one of the main banking entities in the country, and their influence on the motivation perceived by the employees -- For this purpose, methods of measurement of the situational leadership of Paul Hersey and Kenneth Blanchard were applied, in order to know the leadership style preferred by the bosses, and closed interviews based on French and Raven methodologies, for the corresponding types of power -- Finally, the followers were asked to report their subjective perception of general motivation at work, on a scale of 0 to 100 -- The information obtained through the previously mentioned methods allow us to indicate that the types of power exercised by the chiefs evaluated in this investigation are expert power and personal power or referent, while they prefer, in their order, the driving styles of consultative and persuasive groups -- In the report of subjective perception, an increase of motivation can be observed in the followers when the bosses use a consultative leadership style, accompanied by a legitimation of power by the referring or personal characteristics of their bosses, for as long as they consider that they have a high level of knowledge and expertise in the topics they administer -- The bosses evaluated have a marked preference for consultative style, which makes their effectiveness levels low

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Examinando Maestría en Administración - MBA (tesis) por Autor "Agudelo Burgos, Lorena Lucía"

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