The mirror trap: Do managerial perceptions influence organizational responses to crises?

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dc.contributor.authorDe Villa, Maria Andrea
dc.contributor.authorRajwani, Tazeeb
dc.date.accessioned2020-12-03T19:36:18Z
dc.date.available2020-12-03T19:36:18Z
dc.date.issued2013-01-01
dc.description.abstractPurpose - This study aims to examine the influence of managerial perceptions on the strategic responses adopted by four Colombian organizations when facing a political crisis. Design/methodology/approach - To address this research, face-to-face interviews were conducted with Colombian managers, consultants, journalists, government officials, and industry experts, and triangulated with documents and archival data. Findings - The findings show that the response adopted by each organization was significantly influenced by their manager's perception of the crisis and, consequently, was prone to producing a particular performance outcome. Practical implications - The authors' findings constitute a strong warning call to managers and management teams about the possibility of falling into the ``mirror trap'', through which their organizations will adopt strategic responses influenced by their own perceptions of crises. Originality/value - These findings suggest that managers can affect performance through their individual assessment of a crisis as a threat, an opportunity, or neither one nor the other.eng
dc.identifierhttps://eafit.fundanetsuite.com/Publicaciones/ProdCientif/PublicacionFrw.aspx?id=1328
dc.identifier.doi10.1108/ARLA-05-2013-0044
dc.identifier.issn2056-5127
dc.identifier.issn1012-8255
dc.identifier.otherWOS;000325909900008
dc.identifier.urihttp://hdl.handle.net/10784/24462
dc.language.isoengeng
dc.publisherEMERALD GROUP PUBLISHING LIMITED
dc.relation.urihttps://www.emeraldinsight.com/doi/abs/10.1108/ARLA-05-2013-0044
dc.rightshttps://v2.sherpa.ac.uk/id/publication/issn/2056-5127
dc.sourceAcademia-Revista Latinoamericana De Administración
dc.subject.keywordCrisiseng
dc.subject.keywordStrategic responseseng
dc.subject.keywordOrganizational responseseng
dc.subject.keywordManagerial perceptionseng
dc.subject.keywordPerformanceeng
dc.subject.keywordColombiaeng
dc.subject.keywordPerceptioneng
dc.subject.keywordPerformance managementeng
dc.titleThe mirror trap: Do managerial perceptions influence organizational responses to crises?eng
dc.typeinfo:eu-repo/semantics/articleeng
dc.typearticleeng
dc.typeinfo:eu-repo/semantics/publishedVersioneng
dc.typepublishedVersioneng
dc.type.localArtículospa

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