When technological savviness overcomes cultural differences: millennials in global virtual teams

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dc.contributor.authorVelez-Calle, A.
dc.contributor.authorMariam, M.
dc.contributor.authorGonzalez-Perez, M.A.
dc.contributor.authorJimenez, A.
dc.contributor.authorEisenberg, J.
dc.contributor.authorSantamaria-Alvarez, S.M.
dc.date.accessioned2021-01-28T14:39:55Z
dc.date.available2021-01-28T14:39:55Z
dc.date.issued2020-01-01
dc.description.abstractPurpose: There is a generalized belief that cultural differences can have more negative consequences than benefits within the international business (IB) literature. This study argues that cultural differences are not perceived as constrains in millennial global virtual teams (GVTs). Additionally, using the theory of cooperation and competition and the motivated information processing perspective, the purpose of this paper is to uncover the process by which millennials working in GVTs address various challenges to ensure effective functioning and accomplishment of desired team outcomes. Design/methodology/approach: This paper analyzes a data set of 503 project journals from the global enterprise experience, a virtual team competition. It uses qualitative content analysis tools and secondary data sources. Findings: The authors find that for millennials, cross-cultural issues are not the predominant challenge when working in GVTs, unlike the prevailing understanding in the IB literature. This is because contrary to expectations, cross-cultural problems are often not experienced, while other team phenomena become more relevant, such as interpersonal and task-based issues. In addition, the paper describes how members of GVTs apply distinct challenge reconstruction and solution generation cognitive schemes to deal with both, expected and unexpected challenges. Originality/value: This study contributes to the literature on virtual teams by identifying how millennials and post-millennials deal with the challenges embedded in the GVT interaction context by simplifying the unfamiliarity associated with the broader context rather than addressing each issue in isolation. Finally, the paper elaborates on factors that highlight the positive outcomes of multicultural teams while making cultural differences less salient in contemporary GVT contexts. © 2020, Emerald Publishing Limited.eng
dc.identifierhttps://eafit.fundanetsuite.com/Publicaciones/ProdCientif/PublicacionFrw.aspx?id=11947
dc.identifierhttps://www.scopus.com/inward/record.uri?eid=2-s2.0-85081198352&doi=10.1108%2fcpoib-01-2018-0012&partnerID=40&md5=2953775bc945a5812351c2ce7fae7cd4
dc.identifier.doi10.1108/cpoib-01-2018-0012
dc.identifier.issn1758-6062
dc.identifier.issn17422043
dc.identifier.otherWOS;000517296300001
dc.identifier.otherSCOPUS;2-s2.0-85081198352
dc.identifier.urihttp://hdl.handle.net/10784/25057
dc.language.isoengeng
dc.publisherEmerald Group Publishing Ltd.
dc.rightshttps://v2.sherpa.ac.uk/id/publication/issn/1742-2043
dc.sourceCritical Perspectives on International Business
dc.subject.keywordCentennialseng
dc.subject.keywordCultural differenceseng
dc.subject.keywordCultureeng
dc.subject.keywordGlobal enterprise experienceeng
dc.subject.keywordGlobal virtual teamseng
dc.subject.keywordMillennialseng
dc.subject.keywordProblem-solving schemeseng
dc.subject.keywordTeam challengeseng
dc.titleWhen technological savviness overcomes cultural differences: millennials in global virtual teamseng
dc.typeinfo:eu-repo/semantics/articleeng
dc.typearticleeng
dc.typeinfo:eu-repo/semantics/publishedVersioneng
dc.typepublishedVersioneng
dc.type.localArtículospa

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