Examinando por Materia "SMCI"

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    Diagnóstico de la madurez del PMO del Metro de Medellín
    (Universidad EAFIT, 2025-11-05) Muñoz Salazar, Carlos Andrés; Tobar Guinand, José Mauricio
    This study diagnoses the project management maturity level of the Metro de Medellín’s Project Management Office (PMO) using the SAM-OPM3® model (188-item questionnaire) applied to multiple organizational stakeholders and consolidated in 1,502 responses. Maturity was analyzed across PMBOK® knowledge areas, process groups, and improvement stages (SMCI). The global result indicates intermediate maturity (55.9%). Strengths include Procurement (85.2%), Risk (67.7%), and Integration (65.1%), while Quality (24.0%) and Resources (26.6%) are critical gaps. By process group, performance is high in Closing (78.1%) and Monitoring and Controlling (62.2%), with lags in Initiating (43.8%) and Executing (47.3%). In SMCI, Standardize (71.7%) and Improve (61.7%) exceed the average, whereas Measure (34.8%) emerges as the main bottleneck for analytical control and evidence-based improvement. Based on these findings, the study recommends strengthening a Controlling-type PMO, emphasizing: (i) institutionalizing baselines and both strategic and operational KPIs; (ii) completing and enforcing the methodology—especially in Quality and Resource Management; (iii) consolidating portfolio dashboards and initiation stage-gates; and (iv) closing the lessons-learned–to–improvement loop. The study provides a prioritized roadmap to enhance predictability, the value delivered by projects, and alignment with the organization’s strategic objectives.