Examinando por Materia "Modelo situacional de Hersey & Blanchard"

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    Ítem
    Preferencias en los estilos de liderazgo e intervención en el conflicto y su influencia en la productividad del equipo comercial de una empresa financiera en la ciudad de Medellín
    (2019) Restrepo Cadavid, Carolina; Betancur Rojas, Eliana; López Gallego, Francisco
    Objective: to identify the leadership styles and intervention in the conflict of the office managers of Bancoomeva regional Medellín, according to the situational model of Hersey & Blanchard (1973) and the conflict management model of Thomas & Kilmann (2002), with the purpose of comparing the styles of leaders with greater results in productivity with the styles of leaders with greater possibilities of development. Method: case study. The techniques for obtain-ing information are closed public dissemination surveys based on the model of Thomas & Kil-mann (2002). And for leadership styles the surveys of Hersey & Blanchard (1973) will be used. Research question: ¿What are the leadership styles and intervention in the conflict preferred by the leaders who have had greater results in productivity in comparison with the leaders who pre-sent greater possibilities of improvement in productivity? Results: Significant differences were found between the two groups studied. The Dream Team group with better results preferred the persuasive leadership style (S2) with support in the delegative (S4); To intervene in the conflict, this group used the competition style supported by the evidence. The group with opportunities for improvement to develop, preferred the style of participatory leadership (S3) without any support; To intervene in the conflict, this group identified with the commitment.