Examinando por Materia "KPI"

Mostrando 1 - 4 de 4
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    Diagnóstico de la madurez del PMO del Metro de Medellín
    (Universidad EAFIT, 2025) Muñoz Salazar, Carlos Andrés; Tobar Guinand, José Mauricio
    This study diagnoses the project management maturity level of the Metro de Medellín’s Project Management Office (PMO) using the SAM-OPM3® model (188-item questionnaire) applied to multiple organizational stakeholders and consolidated in 1,502 responses. Maturity was analyzed across PMBOK® knowledge areas, process groups, and improvement stages (SMCI). The global result indicates intermediate maturity (55.9%). Strengths include Procurement (85.2%), Risk (67.7%), and Integration (65.1%), while Quality (24.0%) and Resources (26.6%) are critical gaps. By process group, performance is high in Closing (78.1%) and Monitoring and Controlling (62.2%), with lags in Initiating (43.8%) and Executing (47.3%). In SMCI, Standardize (71.7%) and Improve (61.7%) exceed the average, whereas Measure (34.8%) emerges as the main bottleneck for analytical control and evidence-based improvement. Based on these findings, the study recommends strengthening a Controlling-type PMO, emphasizing: (i) institutionalizing baselines and both strategic and operational KPIs; (ii) completing and enforcing the methodology—especially in Quality and Resource Management; (iii) consolidating portfolio dashboards and initiation stage-gates; and (iv) closing the lessons-learned–to–improvement loop. The study provides a prioritized roadmap to enhance predictability, the value delivered by projects, and alignment with the organization’s strategic objectives.
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    Diseño de una PMO para la gerencia de oleoductos de Confipetrol
    (Universidad EAFIT, 2025) Chacón Serna, Natalia Isabel; Gómez Salazar, Elkin Arcersio
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    Plan de mercadeo Caldas Motor S.A.
    (Universidad EAFIT, 2021) Arcila Arias, Alejandra; Giraldo Parra, Diana Carolina
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    Propuesta de diseño de una oficina para la gestión de proyectos (PMO) en el Ministerio de Tecnología de la Iinformación y las Comunicaciones (MINTIC)
    (Universidad EAFIT, 2020) Gómez Molina, Giovany; Londoño Zuluaga, Carlos Andrés; Garnica Baraza, Ernesto José
    This project's purpose is to design the guidelines for establishing a Project Management Office (PMO) at the Ministry of Information Technologies and Communications (MinTIC), taking into account that the development of projects at MinTIC plays an essential role of its work as a government’s entity. For this, it seeks to identify the knowledge, judgment and maturity level of the best practices in project management defined by the PMI's standards within the Ministry and proposing the project office model that best fits according to its structure and needs. As a result, the design of the PMO is obtained, which contains, among others, the definition of the vision, mission, structure, functions, processes and key performance indicators that will be the final elements that form part of the proposed design's scope.