Examinando por Materia "Gestión de proyectos tecnológicos"

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    Lecciones aprendidas de la metodología usada en la gestión de los proyectos en la Dirección de TI de la Universidad EAFIT
    (Universidad EAFIT, 2024) Quintero Vallejo, Juan Carlos; Arroyave Hernández, Valeria; Garnica Barraza, Ernesto José; Universidad Eafit
    This research analyzes the project management methodology used in the Information Technology Department at EAFIT University during the period 2019-2024, aiming to identify lessons learned and propose improvement actions. The study examines 156 projects through a mixed methodological approach that combines document review, surveys, and in depth interviews. The findings reveal significant challenges in three main dimensions: organizational capacity, knowledge management, and benefits measurement. The analysis shows that 51.2% of projects present delays exceeding the acceptable 10% threshold, 67.47% of benefits lack initial metrics, and there is a significant gap between lessons learned documentation (80.6% participation) and their effective application (35.2%). The research identifies 57 specific improvement actions and proposes a structured method for their prioritization, considering both potential impact on key indicators and implementation feasibility. These actions address critical aspects such as capacity management, knowledge transfer, and optimization of documentation and monitoring processes. The results provide a reference framework for improving technology project management in educational institutions, emphasizing the importance of balancing methodological rigor with operational adaptability.