Examinando por Materia "Fuga de conocimiento"

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    Herramientas de gestión del conocimiento para equipos de desarrollo ágil en un banco colombiano
    (Universidad EAFIT, 2023) Rendón Montaño, Daniel; Giraldo Hernández, Gina María; Díez Gaviria, Ana Cecilia
    Software development teams that work under agile methodologies tend to show so good results about their performance and value deliveries, however, knowledge management that is carried out can come up with some risks and deficiencies due to knowledge highly tacit that has and the light documentation that new methodologies suggest, which creates a field of knowledge management that support the organizations from useful and relevant tools with that without going against agile methodologies. Knowledge management teams turns out to be more relevant in these teams every time, especially when a high rotation of people is presented like the one is currently being showed in the technological sector, generating that people flow be more constant through the teams and with this, leak risks be presented or obsolescence of organizational performance. This current research aims to understand the issue from the teams' perspective, identify tools and suggested models from literature that be susceptible of being applied in study cases and because of this, finally propose knowledge management tools that allow minimize the impact due to knowledge leak and the adaptation of the development teams that work under agile methodologies.
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    Prácticas que favorecen la retención del conocimiento : caso de una institución educativa de la ciudad de Cartagena
    (Universidad EAFIT, 2026-03-02) Galezo Vergara, Paula; Ramírez Pérez, Y. Alexandra
    The present study aims to identify practices that foster knowledge retention in an educational institution located in the city of Cartagena, Colombia. To this end, a qualitative descriptive research approach was adopted, based on the documentary review of institutional policies and national regulations, the analysis of the results of the Single Management Progress Report Form (FURAG), and the application of semi-structured interviews with key institutional actors. In addition, experiences and approaches documented in the specialized literature on knowledge management were analyzed as reference frameworks for understanding the phenomenon under study. The results allow for the identification of current knowledge retention practices, revealing that these are developed in an isolated manner and without a formal institutional model to articulate them. Risks of knowledge loss associated with staff turnover, a high dependence on tacit knowledge, and the absence of standardized knowledge transfer mechanisms were identified. Nevertheless, actions related to documentation, training, and knowledge socialization were also recognized, which partially contributed to institutional continuity. It is concluded that the identification and institutional formalization of these practices would strengthen knowledge retention and promote the development of an organizational learning culture within the institution.