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    Definición del proceso de obras por la administración en la secretaría de infraestructura física del distrito de Medellín
    (Universidad EAFIT, 2025) Escudero Ramírez, Jorge Eliécer; Montoya Hernández, Ángela María; Giraldo Hernández, Gina María
    This research arises from the need to design a process that regulates the traceability of works executed under direct administration by the Medellín District. Its main objective is to highlight the importance of adequately documenting the maintenance interventions in public spaces, which are crucial for the city. This new process is intended to become a management tool that facilitates actions in accordance with public management policies, such as institutional planning, integrity, transparency, and internal control guidelines. For its development, the Integrated Public Management Model (MIGP) was taken into consideration, as it incorporates public management policies and enables public entities and organizations to focus their management on results, addressing community needs and solving problems. The initiative for this new process emerged from the author's need, which, as a public servant, is responsible to lead activities for the Medellín District that, until the completion of this research, were not visible to the district administration. The process resulting from this research is summarized in a management tool consisting of two components: a scheduling and control matrix and a Power BI dashboard. These complementary components compile and visualize the information in the form of concrete and relevant data that had not been previously monitored or managed by the administration. These data and indicators reveal the significant importance of these works executed by the Secretariat of Physical Infrastructure of the Medellín Mayor’s Office, using its own resources such as heavy machinery and transportation, materials, and official workers' crews. The implementation of this tool facilitated carrying on a concrete analysis of the management of works under direct administration, enabling leaders and executives to support operational and managerial decision-making; likewise, it will allow the district administration to take relevant information from these new data sources for accountability reporting that, as a public entity, it applies to the different stakeholders.