Examinando por Materia "Calidad en salud"

Mostrando 1 - 3 de 3
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    Análisis y propuesta de mejora al servicio de urgencias en una institución prestadora de servicios (IPS) de la ciudad de Santa Marta
    (Universidad EAFIT, 2023) Hernández Cervera, Sebastian; Angulo Ochoa, Mario Andrés; Giraldo Hernández, Gina María
    This work presents a proposal for improvement in the emergency area of a health care provider institute that offers third and fourth level services in the city of Santa Marta, Colombia, which, despite its significant growth, is showing delays and dissatisfaction of part of the users. For this purpose, the use of research tools, office tools for information processing, and interviews were combined to validate the care processes based on their verification with the actors involved. The entire process was compiled and validated monthly, with a view to strengthening good practices and timely correcting the deviations that became evident. As a final result, the proposed improvement plan was achieved, based on the results of the areas of human talent, infrastructure and processes.
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    Propuesta de un modelo de gobernanza clínica para una compañía prestadora de servicios de salud en el estado de Florida, USA : enfoque estratégico para su implementación
    (Universidad EAFIT, 2025) Buitrago Bedoya, Bibiana Patricia; Fonseca Aguilar, María Camila; Guerrero Latorre, Jorge Harley
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    Relación entre los indicadores financieros y los indicadores de calidad institucional de instituciones de salud en Colombia
    (Universidad EAFIT, 2025) Sierra Castillo, Santiago; Yepes Raigosa, David Alejandro
    This study analyzed the relationship between financial indicators and quality-of-care indicators in healthcare provider institutions in Colombia during the 2016–2024 period. An analytical observational study was conducted using data from 20 institutions, applying descriptive statistics, correlation analyses, and multiple linear regression models. Financial indicators included profitability, liquidity, operational efficiency, and capital structure, while quality indicators encompassed timeliness, patient safety, patient experience, and continuity of care. The results showed that most associations were weak and not statistically significant. However, the operating margin was inversely related to surgical waiting times, and the liquidity ratio was associated with emergency department readmissions within 72 hours. It is concluded that financial indicators function as enabling conditions, whereas quality largely depends on the organization and coordination of clinical processes.