Examinando por Autor "Moreno Zuluaga, Maria del Pilar"

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    Guía para identificar los procesos que deben ser automatizados en la transformación digital
    (Universidad EAFIT, 2020) Moreno Zuluaga, Maria del Pilar; Jaramillo Lasso, Carlos Andrés; Giraldo Hernández, Gina
    The digital transformation, which includes automation and that seeks the efficiency and improvement of the processes, makes it necessary to evaluate these processes to ensure that they are relevant and that they deliver value added to the company. That is why five interviews were conducted in different companies in the Medellin sectors, which will allow us to know the perception of digital transformation and how companies are adopting these new trends that come with the 4.0 revolution. The above are complemented by a guide that allows you to make a checklist of the criteria that a process must meet to be carried out, for this purpose an express assessment of the processes that will help the organization to determine which processes is feasible to automate, which are due improve and which is better to do without. This model is implemented and developed in a specific case (that of a telecommunications company). Through a sharing of some of the criteria evidenced in the interviews, some other variables are analyzed, such as the emergence of new emerging technologies and their central role in the change in process automation. In addition, the impact that human derobotization can generate within business models and in general in companies or organizations is analyzed. Keywords: digital transformation, automation, quick assessment of processes.