La consultoría en gestión organizacional en el Valle de Aburrá : análisis de su calidad en cuanto a las competencias de los consultores y a la metodología utilizada
Fecha
2009
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Universidad EAFIT
Resumen
Los servicios de consultoría en gestión organizacional tienen por finalidad brindar soluciones a las necesidades específicas de las organizaciones que se apoyan en los servicios profesionales brindados por personas que dadas sus competencias, pueden desarrollar la capacidad de transferir conocimientos y facilitar la toma de decisiones sobre cual debería ser la mejor alternativa a seguir. Estudiar la calidad de la consultoría percibida por diecinueve empresas grandes y medianas del Valle de Aburrá (Departamento de Antioquia-Colombia), las cuales han contratado este tipo de servicios con el fin de desarrollar proyectos en planeación estratégica, gestión de calidad, gestión humana o gestión de mercadeo y comercialización, puede servir para caracterizar la consultoría en gestión organizacional en cuanto a las competencias fundamentales de los consultores y a la metodología de consultoría utilizada. Se pretende con ello identificar posibles caminos que orienten a los actuales y futuros consultores en el mejoramiento de esta actividad.
The consulting services in organizational management have by purpose of offering solutions to the specific necessities of the organizations who lean in the professional services offered by people who given their competences, can develop the capacity to transfer knowledge and to facilitate the decision making on which would have to be the best alternative to follow. To study the quality of the consultancy perceived by nineteen great and medium companies of the Valley of Aburrá (Department of Antioquia-Colombia), which has contracted this type of services with the purpose of to develop projects in strategic planning, management of quality, human management or management of trade and commercialization, can serve to characterize the consultancy in organizational management with respect to the fundamental competences of the consultants and to the methodology of consultancy used. It is a try to identify possible ways that orient to the present and future consultants in the improvement of this activity.
The consulting services in organizational management have by purpose of offering solutions to the specific necessities of the organizations who lean in the professional services offered by people who given their competences, can develop the capacity to transfer knowledge and to facilitate the decision making on which would have to be the best alternative to follow. To study the quality of the consultancy perceived by nineteen great and medium companies of the Valley of Aburrá (Department of Antioquia-Colombia), which has contracted this type of services with the purpose of to develop projects in strategic planning, management of quality, human management or management of trade and commercialization, can serve to characterize the consultancy in organizational management with respect to the fundamental competences of the consultants and to the methodology of consultancy used. It is a try to identify possible ways that orient to the present and future consultants in the improvement of this activity.
Descripción
185 p.
Palabras clave
Tesis. Maestría en Administración, Consultores, Competencias Laborales, Consultoría de Empresas