Maestría en Administración de Riesgos (tesis)
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Ítem Management of strategic risks for the sustainability of SMEs in the manufacturing sector in Antioquia(Universidad EAFIT, 2024) Jiménez Castrillón, Andrea; Arrieta Martínez, Yennifer; Nuñez Patiño, María Antonia; Villanueva Herrera, Eduart HumbertoÍtem Fuzzy electre model for the characterisation of aeronautical operational risks in the approach and landing phase(Universidad EAFIT, 2023) Leal Cabra, Estefanía del Pilar; Peña, Juan AlejandroOne of the significant challenges facing the aviation sector is the management of risks arising from its flight operations, especially in the approach and landing phases, where pilot experience and training are of great importance and where the most significant incidents for air safety occur. Therefore, this paper proposes a model inspired by the structure of a Fuzzy ELECTRE model for managing the operational risks that arise in the approach and landing phases that can lead to safety events. Thanks to the analysis of the literature collected, the management criteria and risk parameters to be taken into account for these two flight phases were shown following air safety manuals such as the International Civil Aviation Organization (ICAO) manual, and where the data obtained was obtained qualitatively thanks to the implementation of surveys with expert pilots, whose information served as the primary input for the characterisation of risks. Following the structure of the proposed model, five (5) reference risk scenarios management were constructed using the previous information, and an analysis of the dominance and discrepancy of a risk scenario vs. the previously established reference scenarios was carried out. Finally, it can be concluded that the proposed model allowed the quantitative-qualitative characterisation for managing the most relevant risks in the approach and landing phases, integrating the expertise of experts in this area.Ítem Elaboración de un modelo de segmentación para el factor de riesgo cliente en una entidad administradora de un sistema de pago de bajo valor(Universidad EAFIT, 2023) Moreno Olier, Johaan Alberto; Osorio Gómez, Jorge AndrésThis document develops a model for the segmentation of the customer risk factor in an administrative entity of a low-value payment system, which complies with the statistical and regulatory aspects defined by the Financial Superintendency of Colombia.Ítem Fuzzy Model for Risk Characterization in Avocado Crops for Index Insurance Configuration(Universidad EAFIT, 2023) Jiménez Benjumea, Juan Pablo; López Giraldo, Laura Isabel; Peña Palacio, Juan AlejandroClimate change has caused strong variations in agro-climatic parameters such as precipitation, temperature, and relative humidity, accelerating the phytosanitary conditions associated with agricultural crops, mainly in insect pests, since these generate an alteration in their life cycle and an increase in their population. This causes significant economic damage to important crops such as the Hass avo- cado, which has had a growing development and demand in national and inter- national markets, which has generated significant income for small and medium- sized farmers and exporters of this fruit in the country. To mitigate the impacts of climate change on agricultural production, it is possible to implement digital agriculture technologies. These technologies allow estimating the incidence of climate variations on crops through the monitoring of agro-climatic and phyto- sanitary variables that affect fruit growth. Therefore, a variable dispersion model with fuzzy characterization is proposed that seeks to establish a correlation be- tween rainfall and the aggregate distribution of losses in the Hass avocado crop. In order to analyze and validate the proposed model, the random variables related to phytosanitary risk were taken and characterized. Subsequently, the frequency and severity random variables were modeled as linguistic random variables using fuzzy logic concepts. The results indicate that rainfall is the key variable to cor- relate in the search for an index insurance model based on agricultural risk, as well as in the characterization of qualitative and quantitative risks, promoting the improvement of financial and environmental sustainability by reducing agricul- tural losses through better crop management.Ítem Características de la cultura de ciberseguridad en fintech colombianas(Universidad EAFIT, 2023) Vargas Molina, Camilo; Uribe Orrego, Andrés Felipe; Manrique Tisnés, HoracioÍtem Comunicación efectiva sobre la gestión de riesgos : un reto entre los administradores de riesgos y los niveles directivos(Universidad EAFIT, 2023) Restrepo Villada, Santiago; Rueda Valencia, Lizeth; Mejía Quijano, Rubi ConsueloEffective communication is a fundamental element for an adequate risk management, at concurrency it represents a great challenge given the particularities of the environment and culture of each organization. The purpose of this research was to evaluate the strategies, methods, language and tools used for communicating with management about risk management information and to identify the barriers and failures that hinder such communication, in order to propose alternatives to improve it. The research approach was qualitative, with an exploratory and descriptive scope; ten interviews were conducted with risk management executives and members of boards of directors. With the results of the research, it was possible to understand the most relevant aspects that risk committees and the board of directors need to know in order to make decisions related to risk management, the main barriers that exist in the communication between those responsible for risk management and the management levels, and relevant information was obtained to improve the effectiveness of such communication.Ítem Indicadores claves de riesgo en la gestión de riesgos estratégicos(Universidad EAFIT, 2023) Fazekas Temporena, Catalina; Arroyave Macias, Tatiana Andrea; Muñoz Ramírez, Carlos Andrés; Villanueva Herrera, Eduart HumbertoÍtem A Fuzzy ELECTRE method with k-means clustering to qualitative characterize provision factors(Universidad EAFIT, 2023) Pérez Muñoz, Natalia; García Suaza, Carlos Daniel; Peña Palacio, Juan AlejandroÍtem Modelo AHP para la integración del criterio de expertos en la fase de la aproximación estabilizada del vuelo(Universidad EAFIT, 2023) Pedroza Sánchez, Juan Carlos; Peña Palacio, Juan Alejandro; Peña Palacio, Juan AlejandroÍtem Riesgo de pérdida de activo por hurto en la red de cobre de una empresa de telecomunicaciones. Análisis de los factores determinantes(Universidad EAFIT, 2022) Ramírez García, David Gonzalo; Ocampo Salazar, Carmen; García Callejas, DannyÍtem Gobernanza del riesgo, la experiencia en las medianas empresas del sector textil/confecciones en Antioquia(Universidad EAFIT, 2023) Giraldo Montoya, Luisa Fernanda; Gómez Castaño, Leidy Viviana; Castaño Mena, Yomar Stiven; Villanueva Herrera, Eduart Humberto; Núñez Patiño, Maria AntoniaÍtem Riesgo de renuncia y rotación de personal : factores que inciden en la in(estabilidad) laboral de una empresa del sector farmacéutico en Medellín-Colombia(Universidad EAFIT, 2023) Carvajal Higuita, Jhonatan; Ocampo Salazar, Carmen Alejandra; García Callejas, DannyÍtem Comunicación del riesgo y percepción de la imagen corporativa interna(Universidad EAFIT, 2023) Arango Monsalve, Paola Andrea; Duque Herrera, Mariana; Manrique Tisnés, HoracioRisk communication and corporate image are relevant factors for facing critical situations among business environments, specially under pressure. This study attempts to explore elements of risk communication processes inside companies and their linkage with construction of corporate image among workers. Through 11 interviews to speakers responsible for risk communication using the phenomenological hermeneutic method, the findings of this study help visualize the need of communication elements taken into account for business continuity in crisis. Results provide a scheme of the 5 categories: Risk Communication in Crisis, Corporate Image, Business Continuity in Crisis, Risk Situation and Communication in Daily Life Inside the Company, with 13 sub-categories which open the theoretical and managerial implications for comprehending risk communication elements for crisis management. With the design of the dynamic scheme of risk communication, the study also recommends taking into consideration risk communication in the construction of corporate image among workers, taking into account the speaker role, time and media used to communicate a risk situation under certain circumstances.Ítem Segmentación de riesgos LA/FT/FPADM. Características emergentes en los factores de riesgos de empresas obligadas a implementar SAGRILAFT(Universidad EAFIT, 2023) Valencia Pérez, Alba Lucía; Rojas Giraldo, Martha Nelly; Chaves Cano, Oscar Orlando; Ocampo Salazar, Carmen AlejandraÍtem Relevancia del nivel de madurez del Sistema de Gestión de Riesgos (SGR) para afrontar los riesgos generados a partir de la pandemia del covid-19 en grandes empresas del sector real de Medellín(Universidad EAFIT, 2023) Garzon Reyes, Cristian Esteban; Pérez Gil, Natalia; Eslava Bautista, Luisa Fernanda; Mejía Quijano, Rubi ConsueloÍtem Transition risks and business continuity : a multivocal literature review(Universidad EAFIT, 2023) Hernández Serna, Julián; Vargas de la Hoz, María Camila; González-Pérez, María AlejandraÍtem Conciencia situacional en el sector financiero : el riesgo de la toma de decisiones(Universidad EAFIT, 2023) Carreño Tarazona, Mónica Juliana; Tirado Marín, Juan Camilo; Manrique Tisnés, HoracioÍtem Análisis de los riesgos materializados por la pandemia del Covid-19 y sus impactos en bares y discotecas de la ciudad de Medellín(Universidad EAFIT, 2022) Gutiérrez Buitrago, Dione Alejandra; Montoya Correa, Sebastián; Gómez Salazar, Elkin ArcesioThe main objective of this study is to analyze the financial impacts of the risks materialized by the COVID-19 pandemic in bars and clubs classified as small businesses in the city of Medellín. For this, the identification of the risks and their financial impacts was carried out through a mixed methodology with the implementation of interviews with the main representatives of the guild and application of surveys aimed at the owners or managers of these establishments. The results obtained allowed to know the economic losses presented by the respondents, which served as a starting point to make the projection of the VaR (Value at Risk) of the sector at the local level and its extrapolation at the national level, making visible the financial reality and the capacity that the sector has in order to make its operation sustainable. This research may serve to strengthen government public policies and relief programs for this guild, opening lines of research to give continuity to risk management such as the monitoring of these and the effectiveness of the controls implemented.Ítem Gestión del riesgo con foco en el adulto sano para prevenir la aparición o disminuir el impacto de enfermedades no transmisibles(Universidad EAFIT, 2022) Pérez González, Luis Javier; Sánchez Mena, Ivonne Tatiana; Muñoz Gil, Natalia Andrea; Núñez Patiño, María Antonia; Manrique Hernández, Rubén DaríoÍtem Relación entre riesgos estratégicos y ciberesiliencia en empresas fintech(Universidad EAFIT, 2022) Palacio Valencia, José Andrés; Gómez Cardona, Ana María; Cáceres Cortés, Carlos Daniel; Corrales Estrada, Ana MaríaThe Fintech industry, which becomes every time more relevant in the world and in the Latin American region, bases its operation and strategy on information technologies, which is why risk management has become a main pillar of these companies. The rapid increase of technological adoption in the world, and the exponential exposure to cyber risks, makes the concept of cyber resilience increasingly relevant, as a response to specialized and more impacts associated with the materialization of these risks. This paper addresses, from the perspective of strategic risks, the concept of cyber resilience as a good practice to be implemented in the Fintech sector, specifically in Colombia. For this purpose, five case studies of Colombian companies in the Fintech sector are analyzed through a qualitative survey including the aforementioned concepts. This paper concludes that Fintech companies in the region, and mainly in Colombia, still need to reach a greater maturity for the incorporation of the concept of cyber resilience as a strategic element.