Velásquez Montoya, Marcela2018-07-192018http://hdl.handle.net/10784/12524This article explains the experiences of the implementation of a decision support method in product/service design processes -- The research focuses on the utilization of a heuristic based method, as a tool to integrate adoption of innovation criteria to product design development phases -- All of this, with the objective to enhance the adoption of product/service solutions in social innovation driven projects and support conceptual exploration, providing more detailed information about the relationship between context, user, and product in early stages of the process -- Finally, this article is centered on an exploratory validation of the method by the development of two design cases to evaluate the assistance in a conducted design processapplication/pdfspaDiseño heurísticoDiseño conceptualInnovación socialMetodología de Diseño de Innovación Social (HCD)masterThesisinfo:eu-repo/semantics/openAccessDISEÑO DE PRODUCTOSDISEÑO EN INGENIERÍAEngineering designAcceso abierto2018-07-19Restrepo Giraldo, Jorge Andrés620 R436