Measuring Quality Policy Deployment: A Fuzzy Logic Approach

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dc.contributor.authorCogollo-Florez, Juan
dc.contributor.authorCogollo-Florez, Myladis
dc.contributor.authorFlorez-Rendon, Andrea
dc.contributor.departmentUniversidad EAFIT. Departamento de Cienciasspa
dc.contributor.researchgroupModelado Matemáticospa
dc.creatorCogollo-Florez, Juan
dc.creatorCogollo-Florez, Myladis
dc.creatorFlorez-Rendon, Andrea
dc.date.accessioned2021-04-12T14:11:47Z
dc.date.available2021-04-12T14:11:47Z
dc.date.issued2015-01-01
dc.description.abstractGlobal and balanced performance measurement in Quality Policy Deployment is a key element of quality management in public Higher Education Institutions (HEI's). This paper describes the design of a fuzzy linguistic model for measuring Quality Policy Deployment in a Colombian public HEI. The proposed model integrates Balanced Scorecard (BSC) principles with the theory of fuzzy sets for treatment of imprecision associated with quantifying of Quality Policy Deployment. The application of the model allowed to obtain a crisp Quality Policy Deployment Index incorporating imprecision and vagueness on these calculations through a fuzzy rule-based system.eng
dc.identifierhttps://eafit.fundanetsuite.com/Publicaciones/ProdCientif/PublicacionFrw.aspx?id=2247
dc.identifier.doi10.2991/ifsa-eusflat-15.2015.143
dc.identifier.issn19516851
dc.identifier.otherWOS;000358581100143
dc.identifier.urihttp://hdl.handle.net/10784/27885
dc.language.isoengeng
dc.publisherATLANTIS PRESS
dc.relation.urihttps://www.researchgate.net/publication/281970561_Measuring_Quality_Policy_Deployment_A_Fuzzy_Logic_Approach
dc.rightsATLANTIS PRESS
dc.sourceAdvances In Intelligent Systems Research
dc.subject.keywordFuzzy Logiceng
dc.subject.keywordFuzzy Setseng
dc.subject.keywordPerformance Measurementeng
dc.subject.keywordQuality Managementeng
dc.subject.keywordQuality Policy Deployment Indexeng
dc.titleMeasuring Quality Policy Deployment: A Fuzzy Logic Approacheng
dc.typeinfo:eu-repo/semantics/conferencePapereng
dc.typeconferencePapereng
dc.typeinfo:eu-repo/semantics/publishedVersioneng
dc.typepublishedVersioneng
dc.type.localDocumento de conferenciaspa

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