Action research as the basis to implement enterprise integration engineering and business process management

Abstract

This paper describes how Action Research (AR) provides a methodology to integrate Business Process Management (BPM) and Enterprise Integration Engineering (EIE) -- The elements of EIE and BPM are aligned to the different stages of AR methodology to achieve a knowledge evolutional cycle to manage change within the enterprise -- The methodology is leveraged by a reference framework which helps to define strategies, evaluate performance measures, design/re-design processes and establish the enabling tools and technologies -- This methodology allows to achieve the integration of enterprise modeling and business processes to create an enterprise model, a formal structure to generate business knowledge and define a platform to achieve the interoperability between processes