Examinando por Materia "servicio"
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Ítem Estudio de factibilidad para la creación de una plataforma digital prestadora de servicios en hogares y empresas(Universidad Eafit, 2019) Agudelo Murillo, Enrique; Armel Botero, Santiago; Uribe de Correa, Beatriz Amparo; Arango Aguirre, Juan ManuelIn the present work of degree the feasibility study is carried out to develop a digital platform to provide maintenance and repair services in homes and companies, which also has as an added value which is the generation of confidence in the consumer, and can validate its possible creation in the Colombian market. For the development of the study, administrative, technical, financial and legal analyzes are carried out, which allowed to conclude the viability of the development of this collaborative economy in the Colombian market. They are also visualized of the advantages, disadvantages, opportunities and weaknesses. compare with the proposed solution in the other offers of the current market, both locally and globally.Ítem Hacia algunas inteligibilidades en la administración. Propuestas metodológicas para aproximarse al discurso administrativo(Universidad EAFIT, 01/06/2004) Castrillón-Orrego, Sergio A.; Universidad EAFITÍtem Proceso de ASC - LA TRANSICION DE UN MODELO DE NEGOCIO BASADA en EL PRODUCTO A UNO BASADO EN EL SERVICIO PARA LAS EMPRESAS B2B en ANTIOQUIA(Universidad EAFIT, 2020) Duque-Tobón, Carolina; Mejía-Gil, María Claudia; Bejarano Botero, Luis Mauricio; Universidad EAFITThe implementation of servitization, or the infusion of services into value propositions, has emerged as a com petitive strategy across various countries, including Colombia and its region. This phenomenon has generated considerable interest in the business community. As a result, this research aims to contribute to companies evaluating or implementing servitization processes by describing its implementation process in companies from the Aburrá Valley Metropolitan Area. We used a qualitative methodology and conducted interviews with 13 managers of manufacturing companies that cater to B2B clients. Our findings indicate that companies approach servitization for similar reasons, but there is a disparity in its implementation. Furthermore, our research highlights the business challenges that this model entails.