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Ítem ¿Cómo pueden las personas interactuar mejor con las máquinas?(2012) Trefftz, Helmuth; Abad Restrepo, Ana Cristina; Vidal Ramírez, Alejandra; Muriel Gil, Luisa Fernanda; Uribe Dorado, Jose Ignacio; Rincon, Diana Marcela .Ítem Datos personales en sitios web : el caso de las cookies en el contexto colombiano(Universidad EAFIT, 2020) Betancur Alzate, Andrea Isabel; Marín Alzate, Verónica Johana; Molina Rincón, Paola XimenaÍtem Diseño del servicio en el negocio de las fintech : PaoPresta(Universidad EAFIT, 2021) Betancourt Villamil, Paola Andrea; Cárdenas González, Yeffer Alberto; Giraldo Hernández, Gina María; Cadavid López, Ángela MaríaFinancial services have changed over the world. Currently, there are more companies that provide financial services through technological tools, without being a bank, which are known as fintech. PaoPresta is a Colombian fintech that lends up to 300.000 COP for a maximum 30 days. Nowadays, it has 46 VIP clients. Due to the knowledge of these VIP clients, a better market segmentation is sought. At the same time, through the Service Design, the retention of these clients is expected, and offering an optimal experience for users, will allow to consolidate a unique value proposition in the fintech market.Ítem Experiencia ideal del cliente de la academia Pole Sport Studio de Medellín(Universidad EAFIT, 2019) Rincón Serna, David Santiago; Durán Cortés, Luz María; Mejía Gil, María Claudia; Gaviria Lopera, MelisaThe growing need for body care, physical fitness trends and the rise of women who postpone motherhood and dedicate themselves to their careers have stimulated the development of gyms around the world. These people tend to look for places with user experience design and activities different from those that are traditionally done in them, which leads to pole dance as a different option. In this research we seek to know the current experience of the students of Medellín´s Pole Sport Studio through the emotions and their relationship with the positive and negative aspects of the users to create the ideal user experience. Most of the communication with the students of the academy is not directly spoken, which makes it difficult to obtain information about their expectations, behaviors and emotions. For the elaboration of this research, the qualitative method was used in an exploratory research, through two interviews to the professors, two interviews to the mothers of the students and two group sessions conducted to two focus groups in the Gesell chamber; the first with young people between the ages 13 to 18, and the second with women between the ages 20 to 30. The data obtained was organized in a map of user experiences, and based on them, improvement opportunities were identified in the experience maps. Finally, the blueprint was proposed as an alternative to be implemented by the academy, in order to achieve the ideal experience in the users.Ítem Industria de contenido para adultos : protección de derechos laborales, vacío jurídico que tiene esta modalidad de trabajo(Universidad EAFIT, 2023) Barth Mejía, Manuela; Gallego Valencia, Catalina; Múnera Posada, ArmandoThis monograph is based on the lack of labor protection for workers on virtual adult content platforms and webcam models, as well as the legal gaps in this modality. Throughout this, the existing jurisprudence on the subject in the last 4 years will be analyzed, based on the Constitutional Court's Milestone ruling ST-109 of 2021, in which important concepts for webcam models in a state of pregnancy are expanded and developed. In addition, it will go through international norms and principles to then land on the most specific contender for national regulations to end up locating ourselves in the analysis of the lack of protection of webcam models and workers of these platforms in Medellín. The work modalities that include broad and diverse activities will be identified, not only focused on sexual development on virtual adult content platforms, so that way an analogy can be achieved in the hiring models for greater labor protection without neglecting the minimum benefits for the employer.