Repositorio Institucional Universidad EAFIT ::Examinando por Materia "Tipos de OPM"

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Diagnóstico y diseño de una PMO para una empresa de servicios públicos de acueducto, alcantarillado y aseo en una ciudad intermedia del país-Quibdó
(Universidad EAFIT, 2023) Palacios Mosquera, Diana Mageidy; Díez Benjumea, Jhon Miguel
The purpose of this proposal is to diagnose and design a PMO for a company that provides public utilities in the city of Quibdó - Colombia. The design of the PMO seeks to improve project management and improve the use of resources to ensure the provision of quality services to customers and / or users. The process began with a detailed analysis of the company's current situation, followed by the identification of the main problems and areas for improvement. The objectives of the PMO were then defined and the processes, policies and procedures necessary for its implementation were followed. Tools for project management were designed, such as the definition of roles and responsibilities and the implementation of a monitoring and control system. In addition, the need for the necessary human resources of the company is presented, in order to ensure the proper implementation and operation of the PMO. In conclusion, the implementation of a Project Management Office (PMO) will improve project management and optimize the use of business resources, which will result in a better service delivery to customers and an increase in the efficiency and profitability of the company.