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Ítem Creación de un modelo para la mejora continua del proceso administrativo y financiero de la organización ABC(Universidad EAFIT, 2022) Rivas Escobar, Martha Ciliana; Ramírez Pareja, Luz Vilma; Giraldo Hernández, Gina MaríaThis research was focused on an appropriate model for the improvement of the administration and financial ABC Organization. To achieve it, a methodological design focused on structured quantitative aspects based on a matrix was constructed, with a scheme whose database were general and specific objectives operationalized through information requirements that were compensated by using techniques of literature reviews for the management of relevant information referring to a construction of a model of continuous improvement of the administrative and financial process. Along the journey, various theoretical and conceptual approaches were explored, with the purpose of finding referents to be used as a starting point. With the found elements, and due to the analysis carried out, a model of continuous improvement was constructed with a proactive approach, that points out a route in which are suggested tools that the ABC organization can use, to carry out the process beyond the fulfilling of the requirements.