Examinando por Materia "Personal asistencial"
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Ítem Causas generadoras de ausentismo laboral en una IPS ambulatoria de segundo nivel de complejidad de la ciudad de Bogotá(Universidad EAFIT, 2018) Ardila Núñez, Carolina; Orejuela Gómez, Jonny JavierObjective -- Identify causes that generate absenteeism in an ambulatory IPS of the second level of complexity in the city of Bogotá -- Method -- Descriptive, cross-sectional, qualitative study in the manner of a case study based on in-depth interviews with ten workers in the care and administrative area of an ambulatory IPS of the second level of complexity in the city of Bogotá -- Results -- Labor absenteeism is influenced by both internal and external factors of the organizations such as the general illness, either of the employee or of one of their children, the high stress to which the employee is subjected, due to the high work load or the bad treatment by users who are waiting or who demand a procedure to improve their health status -- Some factors mask personal situations with justifications of a medical nature -- Conclusions -- The main cause of occupational absenteeism was the general illness of workers in the health care sector of the second level IPS, who, in addition, manifested a high degree of stress and work overload, as a result of the treatment of health system users, to which one adds that in their majority they play the role of mother head of household, which generates an additional burden to the duties of the labor contract