Examinando por Materia "Nivel de madurez de gestión de proyectos"

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    Diseño de una PMO para Chef Company
    (Universidad EAFIT, 2020) López Gallego, Diana Patricia; Pabón Ramírez, Carolina
    The digital marketing industry has shown a great growth in recent years, supported by digital transformation processes, in which organizations are immersed in this transformation, as a key element to improve their competitiveness, which means greater profitability and productivity. In this sense, this work aims to give to Chef Company guidelines for the creation of a project management office that supports processes associated with project management, in order to improve the performance of the organization, and to respond to this growing market, which is increasingly demanding at the methodological level. To achieve this goal, a diagnostic survey was applied, based on the maturity model of PM Solutions, by Crawford (2015), which indicates that in project management this organization has level 1, the lowest maturity level. This level implies that, for some knowledge areas of the Guide of PMBOK (PMI, 2013), Chef Company does not have established processes for project management, so it is one of the main tasks to be developed by the PMO, which is recommended. Based on the obtained results, recommendations were generated for each component of the maturity model, supported by PMI standard good practices, and the structure, the methodology and the performance indicators for Chef Company PMO were defined. All this aiming to reach the second level of maturity in project management within a period of six months, so an implementation plan is proposed establishing priorities according to the most critical components. Finally, the results of this work can be used in continuous improvement process of project management in the organization.