Repositorio Institucional Universidad EAFIT ::Examinando por Materia "Museo Parque Explora - Área Evaluación y Desarrollo Escolar

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Plan estratégico de gestión del conocimiento para el Área de Educación y Desarrollo Escolar del Museo Parque Explora
(Universidad EAFIT, 2018) Ruiz Correa, Alexandra; Díez Gaviria, Ana Cecilia; Uribe de Correa, Beatriz Amparo
This research project proposes a strategic plan for knowledge management at the Education and School Development Area of the science center Parque Explora, in Medellín, Colombia -- First, a review of the existing literature was carried out to map the key concepts: knowledge, knowledge management, knowledge processes, knowledge audit and strategic planning for knowledge management; these concepts were contrasted, on one end, with the museographical practice and, on the other, with knowledge capitalization, the competitive edge and innovation -- Then, a knowledge audit was conducted with a focus on the culture, people, processes, technology, and strategy of the Education and School Development Area -- Based on this audit, a strategic plan for knowledge management was created to promote competitiveness and innovation within the area -- Finally, recommendations for improving the area’s knowledge management practices were made