Examinando por Materia "Intercambio de información"

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    Ítem
    Auditoría de conocimiento al Grupo Santamaría bajo el método de auditoría por procesos
    (Universidad EAFIT, 2022) Uribe Gualdrón, Claudia Cristina; Díez gaviria, Ana
    In this work, a diagnosis of the status of knowledge in the company Grupo Santamaria is carried out, with the goal of proposing the implementation of a new Organizational Knowledge Management program and thereby causing an impact on the productivity of the company from the human management perspective. The technique applied is “Knowledge Audit”, focused on the main processes of the organization core business, which for Company, is the Operations Division. The processes of the Company's operational chain were audited. Through an experiential mechanics with the selected work team, some activities included in the stages of the process were developed. These allowed the identification and validation of the most relevant knowledge associated with the management of this core process, to which a classification was defined according to their level of criticality and risk for their management and preservation. The activity also included validating and associating the experts for each knowledge identified, as well as assessing the gaps of presence of this knowledge within the related people. This added to the qualification of the impact of the positions associated with the management of this knowledge. The audit exercise determined some outstanding results, among them, the presence of 83 relevant knowledge assets in the Operations Division, where 62 knowledge assets were classified as Critical Knowledge, 21 were classified as important and no knowledge was qualified as basic knowledge. The activity carried out showed a percentage of risk of knowledge management in this area of 36.34% out of 100, a rating considered as low risk on the defined scale. The preliminary identification of the cognitive resources of this process and the characteristics in which the knowledge flows, sustain the importance of incorporating a knowledge management program within the Company as a natural activity to its strategic management, which allows formalizing and capitalizing of the organizational Know how to preserve it, assess it, measure it and intervene it, so that it adds up to the level of competitiveness and positioning of this organization.
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    Ítem
    Process improvement in a virtual organization focused on product development using collaborative environments
    (2006-05-17) Galeano, Nathalie; Peñaranda Verdeza, Nicolás; Mejía Gutiérrez, Ricardo; Romero Diaz, David; Molina Gutiérrez, Arturo; Universidad EAFIT. Departamento de Ingeniería de Diseño; Ricardo Mejia (rmejiag@eafit.edu.co); Ingeniería de Diseño - GRID
    Collaborative Engineering Environments (CEE) have become really important in Virtual Organizations (VO) because they enable the coordination and collaboration among engineering groups, supported by tools and methodologies that enable intellectual capital sharing and engineering activities in real time, among organizations regardless of their locations -- A platform that integrates and facilitates the operation in Virtual Organizations focused in manufactured product development, is an important tool that supports a rapid respond to customers, and improve the communication among its members -- This paper present a way to improve business process in a VO based on the development and use of a CEE -- The methodology presented in this paper was implemented in a real manufacturing VO, improving the product transfer process: the coordinators of each business opportunity easily manage VO information, and VO partners were totally involved during the process