Examinando por Materia "Innovation decision-support system"

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    Intelligent model for monitoring, evaluating, and recommending strategies to improve the innovation processes of MSMEs
    (Universidad EAFIT, 2024) Gutiérrez Buitrago, Ana Gissel; Aguilar Castro, José Lisandro; Montoya Múnera, Edwin Nelson; Ortega Álvarez, Ana María
    The research focuses on how to improve the innovation process in micro, small and medium-sized enterprises (MSMEs). The study is framed within the Smart Innovation paradigm. In this context, innovation is considered a relevant factor for organizational performance that allows the creation and improvement of competitive advantages through the implementation of new ideas, products, concepts, and services to increase market positioning. For organizations aiming to enhance innovation performance, using intelligent systems and artificial intelligence to guide the innovation process poses a challenge. To address this problem, the goal was to develop methodologies, models and approaches to support decision-making related to the intelligent management of the innovation process. To achieve this, specific objectives were defined. The first one is to design an intelligent model to support innovation processes in MSMEs. The second objective is to apply Artificial Intelligence (AI) techniques to customer data sources in social networks and organizational data of MSMEs, aiming to enhance the innovation process; The third objective is to develop an intelligent system to evaluate the innovation levels in MSMEs. The fourth objective is to instantiate a case study in the fashion cluster of the department of Norte de Santander and in the national context, as part of the applied methodology. To fulfill these objectives, research articles were developed. The process began with a literature review article on the current challenges in applying AI techniques to improve innovation processes in MSMEs. A proposed innovation model was made based on the different innovation models that exist in the literature, and the four research articles were written in compliance with the scientific standards that accredit them, to meet the specific objectives outlined in this doctoral thesis. Each article evaluated the strategies/models using various data sets. The results demonstrated the capacity of the proposed methodologies and models for managing of innovation processes. For instance, the proposals enable the prediction of the level of innovation, and the definition of innovation problems, among other aspects, with positive results in performance metrics.