Examinando por Materia "Ingema S.A."
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Ítem Oficina de gestión de proyectos (PMO) para una empresa mediana del sector eléctrico colombiano(Universidad EAFIT, 2019) Bedoya Vásquez, Melissa; Guinand Tobar, José MauricioThe current situation of the rapid growth and expansion of Ingema SA makes it necessary to create and develop a Project Management Office (PMO), which will allow it to monitor and control its projects. It will also monitor the level of satisfaction of customers and identify the causes of improvement; and, as a final stage, constitute a PMO that helps it manage its portfolios and increase the earnings in costs, quality and customer satisfaction achieved. The present degree work proposal describes the design of a PMO for a medium company of the Colombian energy sector, with the purpose of resolving its concerns about unification of processes, metrics and controls in the project management. The level of maturity was measured using the OPM3® model and, based on it, using the definition of PMO established by Hill (2004), the most suitable one was chosen; additionally, based on Garnica and López (2015), their mission, vision and functions were established and the factors of success and evolution of the PMO were defined.