Examinando por Materia "Empresa aseguradora"

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    Motivación de los vendedores de alto rendimiento : estudio de caso de una empresa aseguradora de Medellín
    (Universidad EAFIT, 2022) Moreno Martínez, Juan Camilo; López Gallego, Francisco Darío
    Objective: To recognize what motivates high-performance salespeople of an insurance company in the city of Medellin, Antioquia, Colombia. Method: research with qualitative approach, case study, with 14 participants from an insurance company in the city of Medellin, considered by the company as high performance salespeople (9 people) and low performance (5 people). Through videoconference via the TEAMS platform, they were asked to participate after informed consent in which the objective and scope of the study were explained, as well as the voluntary nature of their participation or not. Semi-structured survey that included some sociodemographic data. The interviews were transcribed and analyzed verbatim, preserving in any case the emergent and flexible design required by this type of design. Research question: What are the internal and/or external "motives" that lead salespeople to have a high performance in an insurance company in the city of Medellin, Antioquia, Colombia? Results: Most of the interviewees are young adults, mainly women. The internal motivators for high sales performance were, among others, satisfaction with the duty fulfilled, autonomy and freedom, and economic well-being. The external motivators were economic, the characteristics of the boss, the work environment and the benefits of the company. For low performers, the internal motivators were, among others, their own goals, freedom and the possibility of working with their family. At the external level, they considered economic, company benefits, company support, the characteristics of the boss, recognition, and the opportunity to compete. Conclusion There are internal and external motivational elements that influence performance, and performance in turn influences motivation, for both high and low performing salespeople. Likewise, there are a few similarities and several differences between the two groups of salespeople in what motivates them both internally and externally.