Repositorio Institucional Universidad EAFIT ::Examinando por Materia "EMPLEADOS BANCARIOS

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Factores habilitadores y/u obstaculizadores del trabajo colaborativo en el área de auditoría de una entidad financiera con sedes en Medellín y Panamá
(Universidad EAFIT, 2018) Ruiz Restrepo, Gladys Stella; Moncayo Quevedo, Jorge Eduardo
This research aimed to identify the facilitating and obstructing factors of collaborative work in the audit area of a financial institution headquartered in Medellín and Panama. In order to do so, a qualitative, descriptive and cross-sectional study was carried out. The research was designed through a case study based on semi-structured interviews to ten professionals of audit with experience in the performance of collaborative work in Medellín and Panama headquarters. The data obtained from this research indicated that collaboration is not just a series of steps to follow, mandatory and of power, but a way of being; it has to do with the culture that encompasses particularly values, principles and behaviors that altogether promote the collaboration spirit. It was concluded that during the construction of the collaborative work, technology has limitations of speed, capacity and accesses. When collaborative culture is driven from the highest hierarchical level the combined tasks, whether complementary or supplementary, are thought with greater integrity allowing the coordination between collaborative teams.