Examinando por Materia "Devoluciones"

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    Publicación
    Límites de la normatividad en materia de comercio electrónico en Colombia
    (Universidad EAFIT, 2019) Vásquez Mejía, María Isabel; Valencia Mesa, Alejandro; Bejarano López, Alejandro
    Electronic commerce despite its progress in the world, presents several concerns that are marked by advances in technology and the constant transformation in traditional economic activities, generating an environment in which the need to adapt the legal system and to understand many commercial situations in the relations of purchase and sale of goods and services seems imminent, for instance the situation of the consumers´ rights under the 1480 Act of 2011 (the Consumer Act), in special the right to quality, the security, the information and protection, and the right to quality, to security and indemnity, the right to information, the protection of misleading advertising, as well as the right to claim and contractual protection. In order to determine the limits of the regulations on electronic commerce in Colombia, and specifically the figure of the "Marketplace", the main figures of electronic commerce will be depicted, with emphasis on the so-called "Marketplace"; Likewise, the regulatory framework in Colombia regarding ICTs and in particular, Electronic Commerce will be described. The foregoing, in order to identify the limits of the legal order of electronic commerce in Colombia and its perspectives, and propose strategies for improvement.
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    Publicación
    Propuesta de mejoramiento del proceso de facturación de servicios de salud en la Clínica de Ortopedia y Fracturas TRAUMEDICAL S.A.S.
    (Universidad EAFIT, 2022) Villota Paz, Christian Alejandro; Velásquez Cuartas, Jhon Orlando; Giraldo Hernández, Gina María
    This manuscript analyses the structuring of the health services billing process provided by the Orthopedics and Fractures Clinic TRAUMEDICAL S.A.S, considering that the company’s financial support, is dependent on its liquidity, and profitability, as well as the decision-making for the implementation of projects for their growth, provision of new health services, and advancement to another level of complexity within the Health System in Colombia. Initially, there is a diagnosis of the billing process, with its development and results. Then, applying the Business Process Management (BPM) analysis tool, as the methodology that allows the optimization of business processes, and through the contextualization of the main problems that influence the obtaining of a final product, that in this case is called a sales invoice, a redesign of the current billing process is proposed. This redesign contemplates changes in the execution of critical procedures that contribute to minimizing, especially, the financial risks that arise when the invoice has errors in its elaboration, generating objections represented in glosses or returns detected in the audit processes carried out by the ones responsible for the payment, be it the Health Services Provider Company (EPS) or insurance company, in cases of traffic accidents, occupational accidents in among others.