Examinando por Materia "Conflictos"
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Ítem Conflictos en una empresa familiar : estudio de caso empresa familiar del sector financiero de una ciudad mediana.(Universidad Eafit, 2019) Negrete Pico, Mauricio Andrés; Lopéz Gallego, FranciscoObjective: Identify causes of conflicts and their possible effects on productivity in a family business in the financial sector of a medium-sized city, through semi-structured interviews and the characterization of a case study, with the intention of proposing practices that aim to mitigate the negative effects of conflicts. Method: The present investigation is of qualitative character, of descriptive type, with method of study of case, based on semi-structured interviews. Problem: Presence of unproductiveness, lack of coordination and rupture of the chain of command due to the conflicts presented within the company due to the diversity of criteria and interests on the part of the family that integrates this organization, which are confused with the business interests. Research question: What are the causes of conflicts and their effects on productivity in a family business in the financial sector in a medium-sized city? Results: This research aims to find agents that generate conflicts, both external and internal. In addition, the main cause of conflicts in the company will be identified as the lack of a defined authority, since, for the employees of this company, any member of the family has the authority to give directions and orders, which can be contradictory to the from another member of the family. This situation produces lack of coordination, and therefore, mismanagement or reprocessing.Ítem Intervención comportamental para disminuir el número de agresiones físicas en los internos de la institución ciudad don Bosco de Medellín(Universidad EAFIT, 2024) Lopera Estrada, María Clara; Rendón Duque, Julián Alberto; Mejía Candamil, César David; Palau Vasco, AlexanderÍtem Multicanalidad y conflicto, análisis para algunas compañías de Colombia.(Universidad Eafit, 2019) Uribe Mejía, Pablo; González Bravo, Sebastian; Giraldo Hernández, Gina María; Valencia Amaya, Mauricio GiovanniThe purpose of this research is to identify the critical variables considered by the companies analyzed to solve the problems that arise in multichannel distribution. The research is a qualitative study, with semi-structured interviews with their senior managers, which seeks to know the strategies that companies have used to manage these conflicts. The main causes of conflicts identified among the distribution channels were errors in price policies, lack of communication, lack of control, portfolio differentiation and commercial irresponsibility. On the other hand, the most effective strategies evidenced to solve the problems were the opening of the direct distribution channel, same sale price to the public in all the channels, training to the sales force of the companies, clear communication and trust among the members of the distribution chain.