Examinando por Materia "Conflicto laboral"

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    Prácticas aconsejables y desaconsejables que influyen en la solución de conflictos interpersonales : percepción de empleados de una empresa del sector energético de los Estados Unidos
    (Universidad EAFIT, 2024) Castrillón Franco, Vanessa; López Gallego, Francisco Darío; Confidencial.
    This research analyzes interpersonal conflicts in a leading company in the energy sector in the United States, highlighting the importance of effectively managing conflicts during a crucial transition period towards more sustainable energy sources and technological changes. The main objective of this study is to investigate advisable and inadvisable practices influencing the resolution of interpersonal conflicts among employees in the operational base of a United States-based energy sector company, aiming to understand their impact on work performance and organizational efficiency, and thereby contribute to the development of a more effective conflict resolution model. The methodology adopted for this study is based on a descriptive and cross-sectional qualitative approach, through individual interviews with employees from the operational base of the energy sector, employing a non-experimental design and purposive sampling of fifteen (15) employees. The United States-based energy sector company funded this research.