Examinando por Materia "Cobranza"

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    Ítem
    Estructuración de la empresa Preactivos S.A.S como un BPO competitivo y sostenible de procesos de cobranza en el sector financiero
    (Universidad EAFIT, 2021) Tobón Tobón, Uriel Alexander; Zapata Aristizábal, Sergio Andrés; Giraldo Hernández, Gina Maria
    The objective of this work was the structuring of the company Preactivos as a competitive and sustainable BPO of collection processes in the financial sector, with a business model of differential value that allows the capture of clients and its immersion at an international level. It was carried out in the city of Medellin (Antioquia), between February 2020 and June 2021. A qualitative methodology was used, where the characteristics, concepts and fundamentals that make up the problem situation or object of study were described and analyzed, from interviews, questionnaires, videos, photographs and field observations. The findings are presented in the form of tables, flow and process diagrams, process data sheets, indicator data sheets, images and textual writing. This work concludes by generating the value proposition of the company and evidencing the potential and feasibility to create a business model for Preactivos, as a competitive and sustainable BPO of collection processes in the financial sector, according to the context, market indicators and government policies.
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    Ítem
    GRILLA: Grouping Recall Least Lazy Algorithm. Modelo matemático para cobranza selectiva usando técnicas de aprendizaje automático
    (Universidad EAFIT, 2021) Moreno Zapata, Juan Sevastian; Quintero Montoya, Olga Lucía