Examinando por Materia "Centros de Servicios Compartidos"

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    Ítem
    Caracterización de la experiencia en el proceso de trabajos de grado desde el Centro de Servicios Compartidos, para los estudiantes de las maestrías en profundización de la Escuela de Administración de la Universidad EAFIT
    (2018) Delgado Cuéllar, Nurth Constanza; Henao Cálad, Mónica; Bejarano Botero, Luis Mauricio
    In the final report of this investigation, the experience from the students of the Shared Services Center, from EAFIT University was characterized -- In 2016 when the different processes, were brought into line it was identified that the final papers had a particular logic within the development of every program -- Because of this, it became necessary to validate which could be the best way to approach the study, based on valid sources -- And the identification of student’s needs, then a focal group was guided by a semi-structured interview -- Positive and negative aspects were investigated inside their report development cycle -- To conclude, the design of an ideal experience for each of the users was included -- The presented elements have as a main purpose, contribute on the restructuring of the final papers, which, from February 2017, have been being developed by each of the coordinations and led the Management Dean from Eafit University in the academic area -- In addition, this will contribute to the standardization of the process that is being developed inside of the Shared Services Center from the school
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    Ítem
    Lineamientos generales para la construcción de un Centro de Servicios Compartido para el grupo empresarial de la industria automotriz colombiana
    (Universidad EAFIT, 2018) Montoya Coronel, Santiago; Arias Sánchez, Juan Manuel; Uribe de Correa, Beatriz Amparo
    The Shared Services Centers (SSC) has the companies’ interest -- Nowadays they are looking for solutions that allow them to optimize his business models and obtain higher savings in their costs -- This study wants to find general guidelines in the development process of a SSC for a Colombian business group company of the automotive industry which will be called “Development Systems Company” (DSC) -- Initially, we will share the components of a SSC and what is required for its implementation -- Later we will analyze what kind of administrative and technical elements will be needed in the SSC implementation -- This will have a theoretical framework that supports SSC, analyzing the evolution of them and establishing benefits and disadvantages in a real company -- At the end we will made an evaluation of the processes in order to define which of them will belong or not to the SSC of the “real company”