Examinando por Materia "Canal moderno"

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    Análisis de variables de mercadeo que complementan la medición del retorno de las inversiones en espacios y publicidad física para puntos de venta
    (Universidad EAFIT, 2024) Calad Posada, Alejandro; Muñoz Molina,Yaromir; Saldarriaga Romero, Víctor Jaime
    Companies make marketing investments in spaces and physical advertising at points of sale to give visibility to their products and communicate messages that encourage customers to make a purchase decision. Currently, the evaluation of the results of these investments is done using the return on investment (ROI) indicator. This indicator overlooks other aspects that cannot be measured solely through sales, such as those derived from visibility and message communication at the point of sale. This study aims to identify variables that allow measuring aspects complementary to the financial ROI indicator when evaluating a marketing investment within a beauty and personal care company in Colombia, through a review of both primary and secondary sources. As a secondary source, the existing literature provides measurement tools complementary to ROI used by other companies and in other studies, which is validated with primary sources through interviews with internal company staff and external personnel and analyzed with the application of surveys to customers in the beauty and personal care sector in Colombia to determine the performance of the variables against the company's objectives for the channel. The main results identify six marketing variables (awareness, brand knowledge, notoriety, top of mind, browsing intention, and transactional intention) that complement the measurement of the return on investments in spaces and physical advertising at points of sale, which can be useful both for the company under study and for other companies in the sector.