Examinando por Materia "CRUSERVI"

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    Ítem
    Caracterización de los centros de servicios compartidos caso Cruservi
    (Universidad EAFIT, 2021) Roa Cortes, Natalia; Betancur Hurtado, Carlos Mario
    The purpose of this work is to characterize the CRUSERVI Shared Services Centers, for which a qualitative research was developed, focusing mainly on the inquiry in the social sciences, since this method uses the narrative, as well as the informal interview, as long as it is a reliable source, to reach a result of its exploration, research or inquiry of a fact, applying a survey-type instrument within the service units and collaborators of the company, which was subsequently tabulated and analyzed. The results showed in general terms that their perception of the company is good, although it should continue to improve. In the conclusions it can be observed that the objectives of the study were achieved.