Examinando por Materia "Banca Digital"

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    Pilares estratégicos en la transición de la banca tradicional a la banca digital en una filial del Banco de Occidente y una filial del Banco BBVA Colombia
    (Universidad EAFIT, 2019) Benavides Gaviria, Daniel Fernando; Flor García, Gustavo Adolfo; Vergara Garavito, Judith Cecilia
    The world and Colombia are evolving significantly towards digital banking, with an increasingly crucial infrastructure and financial regulation according to this transition, becoming the main factor for the development of favorable financial results. However, the transition to digital banking has not happened at the same rate for all financial institutions in the country, which is why this proposal analyzes the digital strategies used, as well as the results obtained under a base of four pillars. These pillars are known as open innovation, clients, employees and the operational process and redesign of the offices, focused on two entities that are the headquarters of Banco de Occidente (national 2 bank) and a subsidiary of Banco BBVA (Banco Internacional) in the city of Cali. The two entities show favorable results, although with a different advance. Banco BBVA Colombia confirms that it is a leader in Colombia in digital transformation, while Banco de Occidente has been operating for two years with a digital transformation process that is just beginning to generate its first results.