Examinando por Autor "Pumarejo Freile, Jajany Alejandra"

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    Percepción del impacto del cambio por la reorganización del trabajo en la salud mental de un grupo de empleados en una empresa del sector financiero de la ciudad de Medellín
    (Universidad EAFIT, 2022) Pumarejo Freile, Jajany Alejandra; Orejuela Gómez, Jonny Javier
    Goal: To characterize the perception of the impact of the change due to the reorganization of work on the mental health of a group of employees of a company in the financial sector in the city of Medellín. Method: Descriptive-qualitative study, with a phenomenological design, based on a case study of 10 employees of a company in the financial sector using a semi-structured interview. Results: The general perceptions of the change, implemented in the company due to the reorganization of the work are: better work organization and methodology and the most significant disadvantages were a greater vulnerability because of the management of external clients and the resistance to change by some employees. The positive impacts on the well-being experience are improvements in time management, improvements in variable compensation, personal and professional development, whereas the negative impacts are an increase in the workload for some positions and a greater negative impact on external clients. Regarding the consequences on the emotional level, the interviewees agree on the appearance of emotions such as frustration, anguish, and fears presented at the beginning of the implementation of the change without persistence over time and with few manifestations or consequences at the relational level. Regarding the symptoms of mental health effects derived from the change due to the reorganization of work, some such as muscle and back pain, tiredness and fatigue occurred, without knowing the exact cause of these symptoms. The strategies to reduce the impact of the change on mental health are mostly activities for comprehensive health care, such as physical activity, meditation, sharing with friends and family, and balancing work and personal life, as well as both individual and collective strategies with the family, group of friends and co-workers. Finally, the interviewees made recommendations such as strengthening the training and education processes, face-to-face visits to the branches, recognition and accompaniment of the employee in a comprehensive manner, as well as the knowledge of the business to connect it with the life purpose of each one. Conclusions: The results of the investigation allowed us to confirm that the changes because of the reorganization of work can have a positive and negative impact on the mental health of employees; a great number of advantages are perceived, more positive than negative impacts; few manifestations of symptoms and strategies for coping comprehensive health care individually and collectively, the effects or affectations on mental health will be less and less in employees when these types of organizational change are implemented.