Examinando por Autor "Ossa Vega, Juan Alberto"

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    Líneas de acción futuras de una empresa prestadora de servicios en seguridad y salud en el trabajo : escenario 2025 en Colombia
    (Universidad EAFIT, 2020) Ossa Vega, Juan Alberto; López Gallego, Francisco
    Psicotec In is a company dedicated to the provision of services and consulting in Occupational Safety and Health; It is part of the 1,500,000 micro, small and medium-sized companies in Colombia. Most of the SMEs have the same problems, short-term vision, low investment level, low projection, a market with high tax rates, lack of demand and high competition. The objective of the investigation is to know the lines of action that Psicotec In must follow for the 2025 scenario, in such a way that it allows it to differentiate itself from the competition, grow in the market and have sustainability. The Delphi methodology will be used, it will serve as a predictive model of a possible 5-year trend on how the evolution of Psicotec In could be managed, its transformation and positioning that supports the design of strategies in a combination of market experience, vision of new services and implementation of technological tools. A panel of 7 experts was selected, comprising company personnel and external persons with extensive knowledge in the industry that is being targeted, to carry out the consultation in 2 phases. As part of the findings of this research and the conclusions generated, there is a high level of convergence by the panel of experts on some lines of action. Acquiring technology represented in hardware and software will allow to develop productivity, new services and a greater scope, to identify risks, meet the consumer, remote and virtual access, self-management, education and training of employees in general.