Examinando por Autor "Machado Rivera, Marco Antonio"

Mostrando 1 - 1 de 1
  • No hay miniatura disponible
    Ítem
    Las creencias socialmente compartidas presentes en el discurso del control : caso EPM
    (Universidad EAFIT, 2020) Machado Rivera, Marco Antonio; Ocampo Salazar, Carmen Alejandra
    Shared beliefs in organizations are incorporated into the discourse of the organizational, this are part of the culture and have consequences in their daily actions; in this lies the importance of understanding the elements present in the discourse on control in EPM, E.S.P. (Empresas Públicas de Medellín, Empresa de Servicios Públicos Domiciliarios). This article presents the results of a qualitative research, in the interpretive perspective and the socio-cognitive approach of Teun van Dijk. In the conceptual part, texts have been reviewed and analyzed, in the approach to the discourse an interview has been carried out with various representative agents (managerial level, media-advisers and technical-operational) about organizational control, the shared beliefs were characterized from the discourse by the representative agents of the EPM case. Discourse analysis is carried out by addressing the categories in which control is manifested (conceptual, ontic, methodological and teleological). In general terms, the beliefs present in the discourse on control are inscribed, in order, in the process, humanist, results and resources approach. Beliefs in the category of meaning (conceptual) are located in the humanistic approach, in its reality to be controlled in the results approach and in the methodological in the process approach, while the teleological is located in the results approach. Finally, the asymmetry between the real represented in the beliefs of control and the formal represented in EPM's efforts to institutionalize control is discussed.